Working Hours : 5 days work week - AM shift - 9.30am to 7pm; PM shift - 12.45pm to 10.15pm
Job Responsibilities :
- Supervise the daily operations of the Concierge Counter.
- Address customer inquiries and feedback.
- Handle gift voucher sales and reimbursements.
- Assist with the mall's marketing initiatives and perform general administrative tasks.
- Provide administrative and logistical support to Marcom, including (i) managing and administering lucky draws and gift redemptions for promotional campaigns, (ii) overseeing inventory and logistics of premiums and equipment.
- Act as a mall ambassador by delivering outstanding customer service.
- Manage all matters related to Customer Service and the Concierge Counter.
- Take on ad-hoc projects and additional duties as assigned.
Job Requirements :
At least 1 year of relevant experience in customer service, experience from hotel and / or airline industry will be an added advantage.Proficient in MS Office suite, especially Microsoft Excel.Able to work rotating shifts, on weekends and public holidays (5 day work week).We regret that only shortlisted candidates will be notified.
Interested applicants kindly click on "apply now" or send your updated resume to jayden.kua@peopleprofilers.com
Jayden Kua Jing Yu
Registration Number : R24124814
EA License Number : 02C4944
People Profilers Pte Ltd, 20 Cecil St, #08-09, PLUS Building, Singapore 049705
http : / / www.peopleprofilers.com