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Senior Manager, Business Development

Singapore Art MuseumSingapore, Pedra Branca, Singapore

22 days ago

Job description

Join to apply for the Senior Manager, Business Development role at Singapore Art Museum

The Senior Manager, Business Development will oversee SAM’s commercial operations, including but not limited to retail and F&B spaces, museum-branded merchandise, and revenue-generating initiatives such as venue rentals and corporate art experiences. The role involves managing teams within retail and F&B spaces, ensuring alignment with SAM’s vision and goals. This role requires a business-savvy individual with strong leadership, collaboration, and organisational skills to manage self, staff, and cross-departmental projects effectively.

Responsibilities

Retail and F&B operations management

Oversee the daily operations of retail and F&B spaces, ensuring exceptional service and operational efficiency without requiring a constant physical presence at the spaces
Lead and manage staff within retail and F&B outlets, including hiring, training, and performance management
Oversee retail and merchandise sales across on-site, off-site, and potential future online platforms, ensuring offerings align with SAM’s branding and enhance visitor experiences
Monitor and analyse operational performance, implementing strategies to meet revenue and quality targets

Artists-Led F&B Collaborations

Conceptualise and execute artists-led F&B collaborations, integrating contemporary art into the food and beverage experience

Work closely with artists, curators, and the F&B team to develop innovative, art-inspired menu items or events

Promote these collaborations as unique programming opportunities that enhance SAM’s value to visitors and generate additional revenue

Develop and manage a range of museum-branded merchandise that reflects SAM’s exhibitions and programming

Work with designers, suppliers, and internal teams to create innovative, high-quality products

Analyse sales trends and visitor feedback to refine product offerings and maximise profitability

Revenue-generating activities

Plan, coordinate, and promote venue rental opportunities for corporate, private, and community events

Develop and implement corporate art experiences that leverage SAM’s artistic and curatorial strengths

Identify and pursue new opportunities to diversify and enhance revenue streams

Team leadership and development

Provide leadership and guidance to retail and F&B teams, fostering a culture of collaboration and accountability

Conduct regular team meetings to review performance, share updates, and address challenges

Create and implement professional development plans to enhance team capabilities and job satisfaction

Collaborate with curatorial, marketing, programming, and visitor experience teams to align business activities with museum goals.

Act as a liaison between operational and marketing teams, ensuring seamless execution of initiatives.

Facilitate open communication across departments to optimise outcomes and build strong working relationships.

Financial and operational oversight

Prepare and manage budgets for all commercial areas, ensuring alignment with financial targets

Track and report on performance metrics, providing actionable insights to senior management

Ensure compliance with all legal, operational, and safety regulations in retail and F&B spaces

Qualifications

Bachelor’s degree in Business, Marketing, Hospitality, or a related field.

At least 7 years of experience in business development, retail management, or a related role, with demonstrated success in managing teams and projects.

Strong business acumen and problem-solvingskills.

Excellent leadership and team management capabilities.

Effective communication and interpersonal skills to manage internal and external stakeholders.

Analytical skills to evaluate operational performance and financial metrics

Creativity and a visitor-focused mindset.

Knowledge of Singapore’s arts and cultural landscape is highly desirable.

Proven ability to handle multiple priorities and adapt in a fast-paced environment.

A proactive team player who inspires and motivates others to achieve shared goals.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Business Development

Industries

Museums, Historical Sites, and Zoos

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Manager Development • Singapore, Pedra Branca, Singapore