Operations Quality Monitoring Intern

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

The intern will assist with monthly quality checks on Operations processes like policy issuance, policy services, and claims. They will report errors to the Operations Governance team for review. Additionally, the intern will compile reports and have a chance to suggest efficiency improvements and support automation initiatives. The intern should have a good command of the English language, a fast learner, and have excellent attention to detail.