This job offer is not available in your country.

Internship : Group Consumer Financial Services, Group Lifestyle Finance and Ecosystems, Loyalty

OCBCSingapore

20 days ago

Job description

WHO WE ARE :

As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we're on a journey of transformation. Leveraging technology and creativity to be a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in yourmunity. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

Why Join

Be part of the team that drives the bank's consumer financial services excellence. As a Loyalty Intern in Group Consumer Financial Services, you'll have the opportunity to contribute to the development and implementation of innovative programs and customer engagement schemes. You'll work closely with experienced professionals to develop your skills in product management, rewards, and partnership management.

How you succeed

To excel in this role, you'll need to be a quick learner, able to adapt to changing project priorities, and have a strong sense of curiosity. You'll work closely with the Loyalty team to conceptualize and plan innovative programs, design and execute customer engagement schemes, and monitor and report on program performance. Your ability tomunicate effectively with individuals at various levels will be crucial in building relationships and driving results.

What you do

Your responsibilities will include :

Assist in the conceptualization and planning of innovative programs within the Debit and Loyalty / Rewards space
Design,municate, and execute customer engagement schemes utilizing gamification strategies to enhance customer interaction and loyalty
Develop and implement engagingmunication strategies for the refresh of card programs
Prepare and execute targetedmunications to streamline card offerings and loyalty schemes
Collaborate with front-line teams to effectively brief them on program changes and ensure they are equipped tomunicate updates and enhancements to customers
Monitor and report on program performance, providing regular updates and insights to senior management

Who you work with

Group Consumer Financial Services is at the forefront of our ongoing transformation. We're building the future-ready workforce that will shape the future of banking. We drive culture, empower individuals, enable teams, and create conditions for our 29,000 people to thrive. You'll be part of a team that'smitted to upskilling and reskilling, making the idea of a learning organisation a reality.

Who you are

Currently pursuing an undergraduate or postgraduate degree in a related field

Able to articulate andmunicate well

Able to think on your feet to tackle issues and problem solving

Well-versed in Microsoft Office applications, including PowerPoint, Excel, and Word

Strong analytical and problem-solving skills, with attention to detail

Excellentmunication skills and ability to work well with others

Open to learning and feedback, with a strong sense of curiosity and meticulous

Learning Objectives

This internship will provide you with :

Exposure to product management, rewards, and partnership management

Opportunities to develop skills in program development, customer engagement, andmunication

Experience working with a dynamic team to drive the development and implementation of innovative programs

Development of analytical and problem-solving skills, including data analysis and interpretation

Enhanced understanding of the banking industry and customer segments, including loyalty and rewards programs.

What we offer : Job ID JR00000727

Create a job alert for this search

Internship Financial • Singapore