IT Intern

Rapsodo is a Sports Technology company with offices in the USA, Singapore, Turkey, and Japan. We develop sports analytics products that are data-driven, portable, and easy to use, empowering athletes at all skill levels to analyze and improve their performance. From Major League Baseball star pitchers to Golf tour players, athletes worldwide use Rapsodo technology to up their game. Trusted by coaches and players from youth to professionals, Rapsodo provides real-time insights for all-time performance.

We are innovative, focused, and rapidly growing. We are continuously looking for team players who will stop at nothing to deliver state-of-the-art solutions as part of Team Rapsodo. Join our dynamic and growing team as an IT Intern, where you'll play a pivotal role in supporting the IT team in assisting clients to address their concerns around Confidentiality, Integrity, Availability and Privacy of their technology.

Roles & Responsibilities

As an IT Security Intern, you will have a holistic view of how Technology and Business Integrate, and responsible for a wide range of technologies not limited to systems administration, helpdesk, telephony administration, laptop / desktop computer build-up / replacement etc.

As an IT Security Intern, you will get the opportunity to :

• Be the 1st level support for inbound email and phone based technical support for on-site and remote employees.
• Assist with setting up and configuration of laptop and desktop computers (OS Installations, Software Installs etc.)
• Assist the team with keeping the hardware inventory up to date
• Develop and update Support Documentation as well as research information for incomplete documents
• Assist the team with developing an IT Security Handbook that includes log reviews, firewall attestation etc.
• Assist the team with mapping and consolidation of existing IT Security tasks to the requirements of a quality IT Security Programme
• Assist with reviewing and analysing security vulnerabilities to identify false positives
• Assist with conducting server / network / middleware security configuration assessments
• Assist with preparing reports on identified security vulnerabilities and possible recommendations to remediate vulnerabilities
• Work cross-regionally between the Rapsodo Singapore, US, Turkey & Japan offices

Requirements