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Operations Director

Operations Director

Sun City Maintenance Pte LtdSingapore, Pedra Branca, Singapore
21 days ago
Job description

Responsibilities :

  • Holds overall responsibility for the operations department including the administration functions of the department to ensure the operations activities run smoothly and efficiently
  • Responsible for the management and development of the operations team, including performance management, training compensation and resourcing matters
  • Leads and manages the day to day operations
  • Translates company's strategic plans into defined operational plans
  • Defines Key Performance Indicators to monitor operational success against objectives
  • Key interface with clients for the operations team and ensures clients requirements are met in a timely manner
  • Develops and manages budget planning to minimise operations expenditure
  • Stays up to date to technological changes within the industry
  • Develops leadership / coaching programs to increase operational effectiveness
  • Assists top management in setting goals that promote company growth
  • Develops operations planning and projects schedules for the operations team daily routing to ensure quality service delivery of clients projects
  • Streamlines operations procedures and develops plans to manage turnover and workloads to increase productivity
  • Works closely with other departments to promote efficient business optimization
  • Ensure team members to have clear defined roles, responsibilities, goals and objectives that will deliver measurable results to the company
  • Provides budget and cost planning for new project implementation

Skills and Qualifications :

  • Minimum Bachelor’s degree in any discipline
  • At least 5 years of proven experience in the cleaning industry, facility management or building maintenance with at least 5 years in a managerial capacity
  • Leadership skills, with steadfast resolve and personal integrity
  • Strong organizational and strategic planning skills
  • Excellent interpersonal, communication (both verbal and written) and client interfacing skills
  • Strong problem-solving skills and driven to achieve results
  • Strong decision making, planning and prioritization skills
  • High motivated with passion to drive changes for the business operations

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    Operation Director • Singapore, Pedra Branca, Singapore