We , Stag Match , are seeking a highly motivated, independent, and self-driven Operations & HR Executive / Manager to join our growing team. This dual-role position is critical to ensuring the smooth and efficient running of our training programs while also supporting the human resource needs of our institute. The ideal candidate will be a proactive problem-solver, adept at managing multiple tasks concurrently, and committed to completing all responsibilities with diligence and precision.
Key Responsibilities :
Operations (60%) :
- Program & Course Coordination :
- Manage the end-to-end operational aspects of training programs, including scheduling, venue booking (if applicable), material preparation, and logistics.
- Coordinate with trainers, participants, and vendors to ensure seamless program delivery.
- Oversee the maintenance and readiness of training rooms and equipment.
- Manage participant registration, attendance tracking, and feedback collection.
- Administrative Support :
- Maintain accurate records of training programs, participants, and resources.
- Handle general administrative tasks such as filing, data entry, and correspondence.
- Assist in the preparation of reports and presentations related to operational performance.
- Vendor / Stakeholders Management :
- Liaise with external vendors / Stakeholders for training materials, equipment, and other operational needs.
- Ensure timely procurement and delivery of necessary resources.
- Process Improvement :
- Identify opportunities to streamline operational processes and enhance efficiency.
- Develop and implement best practices for program delivery and administration.
Human Resources (40%) :
Recruitment Support :Assist in the end-to-end recruitment process, including posting job advertisements, screening resumes, scheduling interviews, and conducting initial assessments.Coordinate onboarding for new hires, ensuring a smooth integration into the institute.HR Administration :Maintain accurate and up-to-date employee records (e.g., leave applications, personal details).Assist with payroll preparation and benefits administration (if applicable).Handle general HR inquiries and provide support to employees.Employee Engagement :Support initiatives aimed at fostering a positive and productive work environment.Assist in organizing staff events and activities.Policy Adherence :Ensure compliance with relevant HR policies and procedures.Assist in communicating HR updates and guidelines to staff.Qualifications & Skills :
Experience : Minimum 2 years of experience in an operations and / or HR administrative role, preferably within a training or education environment.Proactive & Independent : Demonstrated ability to work independently, take initiative, and anticipate needs without constant supervision.Self-Driven : Strong internal motivation to achieve goals and continuously improve.Task Completion : Proven track record of consistently completing tasks accurately and on time, even under pressure.Organizational Skills : Excellent organizational and time management skills, with the ability to prioritize and manage multiple tasks effectively.Communication Skills : Strong written and verbal communication skills, with the ability to interact professionally with diverse stakeholders.Problem-Solving : Resourceful and capable of identifying and resolving operational and HR-related issues efficiently.Attention to Detail : Meticulous and thorough in all aspects of work.Tech-Savvy : Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and comfortable with learning new software / systems. Experience with HRIS or training management systems is a plus.Adaptability : Ability to thrive in a dynamic, fast-paced environment.Team Player : While independent, also able to collaborate effectively with colleagues.What We Offer :
A challenging and rewarding role in a supportive and collaborative environment.Opportunity to contribute to the growth and success of a reputable training institute.Professional development and learning opportunities.Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and explaining why they are a strong fit for this role to [info@stagmatch.com.sg & HR@Stagmatch.com.sg] with the subject line "MCF : Application for Operations & HR Executive - [Your Name]".
