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Part-Time Ticketing Assistant

Part-Time Ticketing Assistant

VICTORY HILL EXHIBITIONS PTE. LTD.D04 Harbourfront,Telok Blangah, Sentosa Island, SG
30+ days ago
Job description

Roles & Responsibilities

Role Description

The Ticketing Host is responsible for processing ticket bookings, enquiries and ticket-related requests. The Ticketing Host may also be redeployed to support usher or access control operations. Key objectives include providing good customer service as well as smooth handling of ticket-related requests. The successful candidate must be organized, meticulous and able to provide good customer service.

Role Responsibilities

  • Perform on-site ticket sales.
  • Comfortable to perform cash and credit card transactions.
  • Perform issuance of tickets via tokens or pre-booked transactions.
  • Daily reconciliation of ticket sales.
  • Handle enquiries.
  • Other ad-hoc duties assigned by your reporting supervisors.

Required Education and Experience :

  • At least 1-2 years of Ticketing, Events Operations and Customer Service working experience will be a plus.
  • GCE "O" Level, Diploma or higher
  • Team player, task oriented and possess good communication skills and customer service skills.
  • Independent while building relationships with colleagues and customers.
  • Able to handle pressure in a fast-paced environment.
  • Positive, possess a cheerful personality.
  • Tech-savvy as the job requires to handle various devices.
  • Able to perform rotating shift schedules including weekends and Public Holidays.
  • Attire :

    Black pants, black shoes, top provided.

    Ready to apply?

    Fill out the form “ https : / / bit.ly / neonptops” to speed up your application process and join our exciting team today!

    Tell employers what skills you have

    Customer Service Skills

    Techsavvy

    Ticketmaster

    Microsoft Excel

    Ticketing

    resolve incident tickets

    Good Communication Skills

    Ticket Sales

    Cashiering

    Team Player

    Customer Service

    Ticket Management

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    Assistant • D04 Harbourfront,Telok Blangah, Sentosa Island, SG