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Food & Beverage operation Manager

Food & Beverage operation Manager

3DM HOSPITALITY PTE. LTD.Singapore
3 days ago
Job description

Duties and Responsibilities

  • Work together with the owner and restaurant managers in the planning, directing, and coordinating of restaurant operations
  • Ensure that the operational Food and Beverage team can deliver the highest quality product and the highest financial return
  • Develop, implement and evaluate systems of control, developing and updating standards
  • Responsible for enforcing the agreed restaurant standards for each restaurant by conducting and managing monthly audits
  • oversee the planning and execution of special events to ensure success
  • Ensure relevant information is passed on to the Restaurant Managers and Assistant Managers
  • assist in the planning and implementation of new ideas and menu specifications
  • plays an active role in marketing the restaurant brands and devising promotional programs
  • Interact with customers and ensure that their needs are met in a timely and satisfactory manner
  • responsible for marketing and promoting the restaurants to maximize sales and participates in developing and implementing food promotions and new menus

People Management and Administration

  • work with the human resources department to train, develop, hire, retain and fire employees
  • develop and monitor staff in obtaining the highest standards of service and customer care and will take responsibility for the training, development, and monitoring of the performance of all staff
  • ensure all administration procedures are accurately completed
  • Finance, Budget, and Procurement

  • responsible for developing budgets, sales targets, control costs, and for purchasing stock
  • Work closely with the Restaurant Managers to ensure correct stock levels are available at all times
  • Work, and develop relationships, with external suppliers to ensure the very best reputation within the industry
  • review products delivery to ensure set agreements are met and take up any shortcomings with suppliers
  • manage and monitor expenditure and budget setting each year
  • provide analysis on stock and sales, highlighting and acting on any anomalies
  • create and operate within efficient labor budgets, tracking labor spending and providing input regarding capital projects and initiatives
  • responsibility for managing and meeting all committed budgets
  • Oversee the inventory and keeping financial records of purchases and sales
  • Food Hygiene, safety, and Sanitation

  • ensure strict compliance with all relevant Hygiene and Safety legislation and requirements
  • ensure and maintain staff awareness on health and safety, fire and hygiene regulations
  • Requirement

  • College degree in food and beverage, hotel or restaurant management is preferred
  • Minimum of 6-8 years of work experience in restaurant operations with hands-on experience in managing 3-5 restaurant brands
  • Attributes :

  • Highly customer-service oriented
  • A food enthusiast and up to date with the latest trends in food nutrition
  • willing to work long and perhaps erratic hours, which may include nights, weekends, and holidays
  • Presentable and confident
  • Knowledge and Skills :

  • Health and safety standards and procedures
  • Quality control
  • Customer care
  • Licensing laws
  • Guest Relations
  • Financial management
  • Financial reporting and stock and inventory control
  • Menu development
  • Sales and marketing
  • Recruitment and selection
  • Business planning and strategy
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    Operation Manager • Singapore