What the role is]
The Government Technology Agency (GovTech) aims to transform the delivery of Government digital services and products by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do. We also develop the Smart Nation infrastructure and applications and facilitate collaboration with citizens and businesses to co-develop technologies.
Join us as we support Singapore’s vision of building a Smart Nation - a nation of possibilities empowered through info-communications technology and related engineering.
Do you want to apply your skills, knowledge and energy to implement cutting-edge infocomm technology and digital solutions that will change the lives of Singaporeans and the public? In GovTech, you can!
What you will be working on]
Product Managers make sure that the right things get done so that our digital products meet user needs and continuously remain relevant. At a high level, this means establishing a clear vision for what a product should be and what is needed to get there. On a day-to-day basis, this means handling all the different facets of a product and making sure they are coordinated – across user needs, technical constraints, and design goals.
Be the leader and driver in executing the implementation of a Whole of Government (WOG) finance and accounting system from the transformation of business processes to product development, testing, and delivery.
What you will be working on]
You will be involved in planning and executing the full product lifecycle including the following :
Crafting Custom Experiences for Each User Journey
- Engage the agency Product Owner to establish a clear vision for what the product should be and what is needed to get there
- Collaborate with business partners to define the product vision and mission and obtain key stakeholder buy-in
- Work out the product outreach and promotion strategies with business partners
- Define the product go-to-market strategy and work with relevant partners to execute the plan
Designing, Testing, and Iterating Through Experiments
Design, test, and iterate through experiments to improve the user journeyManage the product budget through expenditure monitoring, cashflow management, and securing fundingDevelop the workplan with the product teamProvide sufficient resources for product development, including procurement of software, hardware, and ICT professional servicesMonitoring, Capturing, and Studying User Behaviour
Conduct user studies to understand their needs and problemsAnalyse data to uncover usage patterns that can inform product decisionsResearch the industry to understand complimentary and competing solutionsCollecting, Analyzing, and Presenting User Interest
Translate the product strategy into technical, detailed, actionable plans for business and vendor teamsUnderstand the developers’ needs and if necessary support them in exploring emerging tools and techniques that can meet their needsAnalysing and Studying User Segments
Formulate strong proposals by evaluating the pros and cons of different solutions and provide compelling justifications for themConsider how the services could be delivered for different market segments and prioritize feature developmentCreating Data-Driven Analytics and Insights
Create data-driven analytics and insights for action and to make appropriate trade-offsCoordinate efforts across multiple functions including marketing, legal, and financeCo-create with the Product Owner to draft the budget papers to seek resources for the product's developmentDriving User Growth
Drive user adoption and growth through increased engagement, expanding types of features, and higher usage in a financially sustainable mannerMaintain a wide network with key user agencies and central government product teams to seek opportunities for product collaborationsParticipate in public-speaking engagements to raise awareness of the product and gain more usersKeeping Things Organized
Run efficient meetings to keep stakeholders and product team members updatedPrioritize, plan, and track what needs to be doneDocument key information and decisions about the productBe responsible for securing funding and monitoring expensesCompliance and Governance
Ensure that Product meets security and performance requirements (SSAT, VAPT, Performance Testing)Adhere to compliance requirements and audits (IM, AGO, QMS, etc.)What we are looking for]
Diploma / Degree in Computer Science, Infocomm Technology, Engineering or related subject area with minimum 15 years of relevant experienceExperience in managing finance and accounting system projects, or large-scale product implementations involving multiple government agencies / organisational units with development budget exceeding $50m, preferredPrior working experience in product management, IT business analysis, application solutioning design and testingExperience in modern product development / management technologies and practices such as Agile, Cloud, Design Thinking, and Product-Centric Development will be strongly preferredWorking directly with engineers, designers and other product managers (ideally at least 3 years).Strong analytical, conceptualisation and problem-solving skillsGood communication skills with the ability to pitch ideas and influenceA driven and motivated personality with an inquisitive mindAbility to learn and applyRelevant certifications such as CITPM, COMIT, PMP, and Certified Scrum Master.We are an equal opportunity employer and value diversity at our company as we believe that diversity is meaningful to innovation. Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. This includes generous leave benefits to meet your work-life needs. We trust that you will get the job done wherever you are, and whatever works best for you – so work from home or take a break to exercise if you need to
We also believe it’s important for you to keep honing your craft in the constantly-evolving tech landscape, so we provide and support a plethora of in-house and external learning and development opportunities all year round.Subject to the nature of your job role that might require you to be onsite during fixed hours.
