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Manager / Senior Executive, Strategy, Public Sector Transformation, PSD

Public Service DivisionSingapore, Pedra Branca, Singapore

21 days ago

Job description

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What The Role Is

The Challenge

The operating environment of the Public Service is undergoing fundamental and rapid change. The issues we face are complex and multi-faceted, which impact the way the Public Service operates and organises itself. Internally, the changes in workforce profile have necessitated a new approach in how the workplace is designed, while the pervasiveness of technology has fundamentally changed the way we conduct our business.

To prepare the Public Service for these changes, we are on a journey in Public Sector Transformation (PST). We support the progress of strategic priorities through designing and establishing systems and structures for governance and progress assurance. We seek to continually transform the Public Service to better serve Singaporeans, by identifying the overarching themes of change which are relevant to the Public Sector, curating the shifts that we will need to undertake to future proof the Public Sector and translating these shifts into actionables to spearhead transformation efforts in the Ministries and Statutory Boards.

What You Will Be Working On

You will be part of the Public Sector Transformation (PST) Cluster and will report to Assistant Director (Strategy).

The PST Cluster leads the Whole-of-Government PST movement, building a Public Service capable of shaping Singapore's future in an increasingly complex global environment. As strategist, it sets the vision, strategy, and outcomes, establishing governance structures to achieve ambitious, aligned targets. As change catalyst, it determines the scale and pace of transformation, driving business process re-engineering across citizen and officer journeys for deep, pervasive impact. As mobiliser, it deploys mass initiatives to engage officers, ensuring PST remains real, relevant, and relatable to all public officers and their work.

Responsibilities

As Manager / Senior Executive (Strategy), you will be responsible for driving key elements of our Whole-of-Government strategy for PST. You will have the opportunity to :

Collaborate with partner agencies in Centre-of-Government (e.g. PMO-SG) and across Whole-of-Government to :
Provide strategic guidance on PST directions and key initiatives to agencies
Support Senior Public Sector Leadership in mobilising ground-level PST engagement
Coordinate and provide resourcing support and expertise (e.g. organisational development capabilities) to enable transformation efforts
Enhance PST strategic foresight and planning capabilities by :
Monitoring global transformation trends through horizon scanning and private sector benchmarking
Strengthening ground sentiment analysis via large-scale surveys and targeted focus groups
Cultivating knowledge and networks in innovation and organisational development to improve public sector performance
Perform secretariat duties and support agenda setting for inter-agency platforms and committees to advance PST

You will also have the chance to undertake roles from different teams within the PST Cluster, when opportunities arise.

What We Are Looking For

We are looking for people who enjoy ambiguity, are not afraid to get under people’s skin, can generate lots of collaboration, and see opportunities in constraints. Most of all, failure does not stop you and you keep going and push boundaries.

Competencies

Thinking Clearly and Making Sound Judgements] : Strong analytical and critical thinking abilities in the strategic futures realm. Able to work with ambiguity and loosely defined problem spaces, and investigate to sense-make and propose sound and timely solutions.

Creative Thinking and Problem Solving] : Contextualise and apply design methodologies and processes to uncover insights and solve specific challenges for agencies and guide stakeholders to transition through the phases of empathy, inspiration, ideation and implementation. This would involve generating diverse ideas and iterating prototypes to develop deeper understanding of the design and test the usability and functionality.

Working Effectively with Citizens and Stakeholders] : Work closely with other public service agencies in their efforts to reach out to citizens and public officers to deepen understanding of the issues on hand in an empathetic manner. Influence and mobilise all parties to see beyond individual goals towards a collective purpose, and to co-create solutions for a common good.

Relevant Experience and Track Record] Prior public service experience in the fields of strategic planning, organisational development / design, change management and / or organisation transformation would be preferred as you will drive Whole-of-Government PST efforts. Previous track record of successfully managing challenging and difficult portfolios, in public or private organisations, will also be viewed favourably.

Only shortlisted applicants will be notified within 2 weeks after closing date.

Successful candidates will be offered a 2-year contract in the first instance.

Seniority level

Associate

Employment type

Full-time

Job function

Human Resources

Industries

Government Administration and Industrial Machinery Manufacturing

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Strategy Transformation • Singapore, Pedra Branca, Singapore