Director, Partnership Distribution

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

The role will support the management of regional and local bancassurance partnerships in select group of countries with a focus on emerging markets, solving highly complex business problems and institutionalize best practices and processes for countries.

The role requires strategic management of senior stakeholders across Prudential Group, local business units (LBUs) and bank partners in order to optimize sales productivity, deepen customer penetration across various segments in the bank, by displaying strong thought leadership and execution capabilities in aspects such as sales models / business cases, distribution excellence, digital enablement, partnership management and business quality.

Drive strategic growth with local exclusive / strategic bank partners and non-exclusive bank partners across key Southeast Asian markets and Africa. This involves delivering agreed KPIs and business plan targets, partnering with Group Head Office teams and local country leaders to enable the delivery of bancassurance financial and non-financial performance targets, recommending and implementing strategic initiatives to accelerate partnership results, being at the forefront of customer & market insights and crucial competitor information, and working closely with local country leadership teams to achieve strategic Prudential goals of profitability, health & protection contribution, customer penetration, and sustainable business expansion.

Responsibilities

• Drive delivery of agreed KPIs, with focus on distribution initiatives, product delivery, marketing and digital tools, new channel expansion. Provide guidance on the preparation, approval and execution of annual business plans with key LBUs.
• Day-to-day ownership of the local exclusive partnership accounts with focus on building collaborative relationships with key executives and delivery of strategic objectives and consolidated partnership sales results, in conjunction with LBUs.
• Monitor and review agreed business plan KPIs, highlighting any risks to plan delivery and agreed actions with LBUs and regional management to resolve any performance issues.
• Work closely with LBUs and local bank partners to drive sales productivity and implement appropriate infrastructure for effective performance management and sustainable business quality. Resolve any operational matters at local level.
• Develop roadmap for key strategic initiatives to optimize partnership value and increase bancassurance penetration. This includes and not limited to digital, health and protection, new customer segments & distribution channels.
• Create and chair regular forums across various Partnership Distribution (PD) accounts to share best practices and encourage learning from one another, on key aspects of PD excellence.
• Implement and monitor PD-wide recognition program or incentives to encourage strategic alignment and production by all local strategic partnerships.
• Provide leadership for assigned projects at Group level to enhance overall capabilities of the regional PD team across other accounts and support partnership development across the region, where applicable.
• Collaborate with key Prudential Group stakeholders in development and execution of strategic priorities.
• Manage and develop comprehensive, automated bancassurance MIS for use by all relevant internal and external stakeholders.
• Manage and develop weekly, monthly, quarterly sales performances and prepare monthly sales forecasts. Review and design new performance management reports for Group PD team. Close liaison with LBUs and Group stakeholders will be required to facilitate such sales management discussions.

Requirements