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Customer Service Executive

CHEF WORKS PTE. LTD.D01 Cecil, Marina, People’s Park, Raffles Place, SG

9 days ago

Job description

Roles & Responsibilities

Sales Coordinator in showroom and support team members to complete orders for clients.

Monday to Friday (9am to 6pm)

CRITICAL ACCOUNTABILITIES

Meets and greets walk in showroom customers (assists customers with selection of product, record sales in ERP systems and filing of bank receipts and delivery notes)
Build rapport and maintain good relationship with corporate customers, understands their needs and provide professional pre-sales and post-sales services in order to explore further business opportunities
Handle daily in-coming sales calls enquiries and support sales executive (records new customers who walk in & inform sales supervisor via a weekly spreadsheet)
Fills out required embroidery forms for client embroidery
Generate sales invoices, quotes & packing lists & Help prepare customer orders & packing
General upkeep of display in Showroom
Check incoming stock / embroidery and stock transfer
Update regularly embroidery Spreadsheet

EDUCATIONAL QUALIFICATION / S

Essential :

Excellent communication skills, both written and verbal English. Verbal communication skills in one other language preferred Ability to provide legible written communication in English.

Competent with Microsoft office programs

PERSONAL CHARACTERISTICS AND BEHAVIOURS

Must be service oriented

Significant attention to details and organised

Demonstrate honesty and integrity in all actions.

Demonstrate accountability towards responsibilities.

Develop constructive and cooperative working relationships with fellow Team Members.

Possess a self-disciplined, highly motivated and energetic personality.

Tell employers what skills you have

Excellent Communication Skills

Sales

Microsoft Office

Microsoft Excel

Interpersonal Skills

Presales

Written Communication

Freight

Attention to Details

Accountability

Communication Skills

Team Player

Customer Service

Shipping

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Customer Service Executive • D01 Cecil, Marina, People’s Park, Raffles Place, SG