Managed project lifecycle from BOM creation in SAP B1 to overseeing commissioning and handling after sales enquiries.
Provide technical field assistance, in maintenance, installation, operation, and start-up for all CPM equipment; prepare customer field report after each trip.
Assist customers service and the sales team, providing technical and process information for after-market sales.
Coordinate customer service and purchasing department for after-market sales and delivery.
Regular visits the prospects, customers, and agents to provide technical advice and generate sales opportunities.
Maintain and analyses records of opportunities, quotes and contacts and knowing how to act on them.
Perform other related duties as assigned
Requirements :
Bachelor's degree in engineering (Mechanical Engineering preferred), or equivalent work experience
Ability to travel as needed. up to 30-50% possible.
Customer service, sales support, or project management experience a plus
Experience with ERP systems (SAP Business One is preferred), Excel, CAD (AutoCAD & Inventor is preferred)