Supervisor, Quality Control, Jurong

Job Summary

In this role, the QC Shift Lead will support the QC supervisor to ensure safe, compliant, and efficient operations in the Quality Control department. He / she will manage directly and closely support the quality inspectors in all areas. He / she will assist QC Manager to build-up a team of competent QC inspector to achieve consistent compliance and timely execution of tasks. He / she will monitor and control the daily activities of quality inspection, testing, documentation review. Carry out QC tasks / inspections when required, to support the team. Responsible for Safety, accountable for adherence to procedures, quality and schedules on assigned shifts; promote effective team member / Company relations to help improve team engagement, customer service and Company profits.

Essential Duties and Responsibilities

• Supervise shift personnel in the quality control department consistent with high safety and quality standards.
• Troubleshoot problems arising on the shop floor in conjunction with quality standards with the appropriate engineering support from Quality Engineering functions
• Maintain close observation of quality requirements to keep quality management informed of status and, when needed, initiate the necessary steps to conform to schedule / staffing requirements.
• Promote and support site initiatives including quality safety programs, lean initiatives, training programs, and consistently interpret and apply all policies, practices and procedures among plant team members.
• Recommend and implement measures to motivate team members and to encourage employees to recommend ways to improve process, quality, safety and efficiency.
• Routinely evaluate team member performance and identify training needs. Coach and counsel team members for performance, attendance and behavior. Participate in the resolution of team members relations issues.
• Review and approve work time in the appropriate timekeeping system. Maintain and verify accuracy of the hours each team member has worked.
• Works independently to identify Quality issues, initiate nonconformance reports, and recommend corrective actions
• Determine product acceptability by performing various types of inspections and measurements utilizing varying laboratory equipment and taking care of valid calibration (internal and external)
• Create, utilize, and maintain testing result forms
• Develop sampling plans and activities, as required
• Authoring of quality notifications such as deviations and OOS (visual and dimensional)
• Support review of batch production records and perform review, approval, and release of product and materials within the inventory management / ERP system
• Ensures compliance with quality system documents, cGMPs, ISO standards and FDA regulations.
• Work with technical staff in performing root cause failure analysis and implementing corrective and preventive actions to eliminate recurrence.
• Manage the team’s performance, conduct performance 1 to 1’s, support recruitment, training and development plans while addressing any issues that arise in a timely manner
• Liaise with internal and external customers and other departments as appropriate.
• Ensure that the QC inspection conducted are performed according to relevant procedures and data reported in compliance with data integrity principles
• Act as a central point of communication for all departments in respect to product quality issues on the shop floor and ensure that these are escaladed appropriately.
• Other duties as assigned

Additional Responsibilities

Education

Work Experience

Preferred Knowledge, Skills and Abilities

License and Certifications

Travel Requirements

5% : Up to 13 business days per year

Physical Requirements

Sedentary-Exerting up to 10lbs / 4kgs of force occasionally, and / or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Additional Requirements