Roles & Responsibilities
About Our Client :
Our client is a leading company in the retail industry, specializing in high-quality coffee machines, capsules, and accessories for both individual customers and businesses. We are seeking an enthusiastic and customer-driven Sales Assistant to join their team. In this role, you will play a key part in delivering a top-tier shopping experience by offering personalized service and promoting premium coffee products.
- Competitive Salary & Benefits
- Location : Central
- Full-Time Permanent Position – 5-Day Work Week, 44 Hours (Shift Work)
Key Responsibilities :
Greet and assist customers in a friendly, professional manner, contributing to a positive shopping environment.Understand customer preferences to offer personalized product recommendations and enhance their shopping experience.Master detailed product knowledge across over 60 coffee capsule SKUs, including intensity, origin, flavour notes, and taste profiles.Conduct product demonstrations and educate customers on coffee machines and brewing techniques.Guide customers in making informed purchasing decisions and help them navigate product choices.Accurately process point-of-sale transactions, including cash, credit card, and other payment methods.Assist with inventory management, stock replenishment, and ensuring the store remains organized and clean.Work collaboratively with the team to achieve sales targets and consistently provide excellent customer service.Key Requirements :
A passion for coffee and eagerness to learn about premium coffee products.At least 1 year of experience in customer service, retail, or hospitality is advantageous.Strong multitasking abilities and the capacity to manage multiple customer interactions effectively.Excellent communication and interpersonal skills to engage with customers confidently.Attention to detail and the ability to thrive in a fast-paced, high-pressure environment.Flexibility to work weekends and public holidays.If you have a love for coffee, enjoy customer interaction, and excel in a dynamic environment, we would love to have you on board!
EA Personnel : R24124899
EA Licence : 22C1376
Tell employers what skills you have
Product Knowledge
Sales
coffee machine
Coffee
Customer Interaction
Interpersonal Skills
Recommending customers
Inventory Management
retail store
Attention to Detail
Cashiering
Communication Skills
Team Player
Customer Service
Work in a Fast Paced Environment
Hospitality