Position : Admin / Operations assistant - Full Time
Key Responsibilities :
- Day-to-Day Operations : Manage daily operations, including court bookings, retail sales, and other administrative needs.
- Client Services :
- Managing client's database through CRM, including contacting clients, managing inquiries, managing online booking systems / packages and provide excellent customer service.
- Coach Scheduling : Coordinate coach schedules to optimize class offerings and ensure efficient workflow.
- Inventory Management : Maintain accurate inventory records of equipment and supplies.
- Vendor Liaison : Collaborate with suppliers to ensure timely deliveries and maintain the retail shop.
- Marketing Support : Assist with creating social media content to promote our services.
Qualifications :
Strong interest in tennis and a solid understanding of the sport, including equipment, techniques, and tournaments.Previous retail experience preferred.Excellent organizational and time management skills.Strong problem-solving and decision-making abilities.Friendly and approachable demeanor, especially when interacting with children.Sports management degree or equivalent experience is a plus.Ability to use Canva a huge plus.