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Lead Personal Trainer & Client Success Specialist(Full-Time)

STRINGSSG PTE. LTD.Singapore

5 days ago

Job description

StringsSG is on a mission to deliver high-quality, mobile personal training across Singapore - at client homes, condo gyms, and outdoor spaces. We're not a gym. We bring fitness to the client.

We're looking for a high-performing Personal Trainer who can lead both training and client success . As the first full-time trainer on our growing team, you'll not only deliver top-tier coaching, but also manage new leads, schedule trial sessions, and convert them into loyal, paying clients .

This is a unique opportunity for a certified trainer who wants to go beyond just coaching - and grow with a tech startup that puts client experience first.

Key Responsibilities

Personal Training & Coaching

Deliver 1-on-1 personal training at homes, condo gyms, or outdoor locations
Customize fitness programs based on client goals and fitness level
Motivate, track progress, and ensure safe, effective workouts
Deliver engaging trial sessions that demonstrate value and build trust

Lead Handling & Client Conversion

Serve as the first point of contact for new personal training leads assigned by the company

Coordinate and schedule trial sessions within 2-3 days of lead assignment

Follow up with trial clients to answer questions, handle objections, and convert them into paid packages

Track lead status and conversion performance using CRM or reporting tools

Growth & Brand Support

Upsell renewals and higher-tier packages

Collect client testimonials and feedback

Create basic fitness content (photos, tips, IG Reels)

Represent StringsSG at roadshows, demos, or pop-up events

Support the onboarding of new trainers in future

Compensation & Career Path

Base Salary :

2,200-$2,600 / month (based on experience and certification)

Per-Session Commission :

Additional commission for each completed session, with higher payouts for exceeding daily benchmarks

Package Sales Commission :

Commission-based earnings on new package sign-ups and renewals

Retention Bonus :

Monthly performance bonus based on client satisfaction and renewal rate

Monthly Earning Potential :

Up to $5,500 / month (including base salary, sessions, commissions, and bonuses)

Career Path :

Lead Trainer → Senior Trainer → Mentor Coach → Regional Fitness Lead

Long-term potential for equity (for early team members)

Requirements

Personal Training Certification (ACE, NASM, NCSF, etc.)

CPR / AED certification (or willing to get one)

1 year of experience as a certified personal trainer

Actively coached clients (not just certified)

Delivered at least 100+ sessions (home, gym, or freelance)

Experience in customizing fitness programs for diverse clients (weight loss, strength, mobility, etc.)

Familiar with trial sessions , goal setting , and progress tracking

Excellent communication and follow-up skills

Confident handling trial leads and upselling packages

Willing to travel islandwide for sessions

Preferred / Ideal

2+ years experience including :

Freelance PT work or gym-based personal training

Some exposure to client sales, rebooking, or upselling packages

Track record of client retention or referrals

Comfortable with basic digital tools : CRM apps, booking platforms, or Excel

Experience creating social content (e.g. IG reels, workout tips) a strong plus

Work Environment

Training takes place across Singapore - in condo gyms, client homes, ActiveSG gyms, Gym pods or parks

Admin, follow-ups, and scheduling can be handled remotely or during off-peak hours

Company Website - https : / / www.stringssg.com

Personal Training Segment - https : / / www.stringssg.com / sg / personal-trainer

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Personal Trainer • Singapore