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Customer service manager
UDS DENTAL @ AMK PTE. LTD.Singapore30+ days ago
Job descriptionCustomer service and people oriented Confident, energetic and cheerful personality Has basic computer skills Ability to work well in a team Willingness to learn new skills and work with your hands. Pride in keeping work environment neat and tidy Punctuality and reliability as a member of the service delivery team Fluency in spoken and written English Fluency in spoken Chinese Dental Clinic experience is an advantage Multi task Able to work on weekday nights
Job Description
- Counter reception and registration of patients
- Answering telephone & arranging appointments
- Confirmation of patients' appointments
- Stock taking and ordering of dental materials
- Calling up and sending out and collection of works from dental laboratories
- Responsible for daily collections and accounts
- Arranging of appointment with dental suppliers
- Submission of CHAS and generate reports
- Liaising with patients via email and calls
- Ensuring smooth flow of patients
- Ensuring positive patient experience in the clinic
- Patient ambassador
- Treatment coordinator
- Invoice and tax receipt filing
- In charge of duty roster for Dental Surgery Assistants
Requirements
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Customer Service Manager • Singapore