Network Architect

Responsibilities :

• The position is responsible for delivering billable network services by delivering superior technical solutions to all target customers, particularly in Security and network (LAN) solutions.
• Ensure best practice is leveraged in providing the solutions to target accounts
• Establish structure for knowledge management so that we become a learning organisation -ensuring Fujitsu replicate success and don't repeat mistakes
• Advanced technical interface providing support to customers, particularly in Security products such as Firewalls, IPS, IDS (e.g.Palo Alto, Checkpoint, McAfee, Bluecoat,F5) products, transferring customers' requirements into a solution based on Fujitsu solutions and services.
• Owns technical design from concept to subsequent implementation; responsible for design, configuration, testing and commissioning of solutions.
• Responsible for first level escalation of any deployment issues and problems. Note and escalate service development required to meet customer needs.
• Ensure adoption of Fujitsu processes,methods and tools throughout the territory
• Identify and create business opportunities for Fujitsu target customers and prospects
• Participate in the tendering process and development of proposals in line with customer needs, liaising and qualifying with other colleagues as necessary.
• Present technical solutions to customers both formally and informally as required. Supports in the development of customer SLAs.
• Stay abreast of technical issues,options and advancements within the internetworking industry relevant to the Fujitsu services'portfolio
• Provide a consistently high quality (billable or non-billable) technical service to existing and newcustomers ensuring that customer satisfaction is maintained or improved.
• Ability to liaise with customers unaccompanied and be a recognized authority on Fujitsu products and services.
• Provision of skilled presentations to prospective customers on the technical solutions and services offered by Fujitsu with minimum support.
• Responsibility for all aspects of the technical compatibility of customer requirements with the products and services offered by Fujitsu.
• Realization of large scale and / or complex customer requirements that meet their needs and theneeds ofFujitsu
• Successful completion of the role will help towards increasing Fujitsu revenue and profitability

Experience :