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IT Business Analyst – Payment Systems (Banking)

IT Business Analyst – Payment Systems (Banking)

Thakral OneSingapore, SG
19 days ago
Job description

Role

IT Business Analyst – Payment Systems (Banking)

Key Responsibilities

  • Requirement Analysis : Collaborate with business units to gather and analyze requirements and document them clearly.
  • System Integration : Work with cross-functional teams to define system integration needs, identifying dependencies and impacts.
  • Documentation : Translate business needs into detailed functional and non-functional requirements.
  • Risk Management : Manage risks and issues related to scope and requirements, ensuring timely resolution.
  • Testing Support : Partner with offshore test teams to develop test scenarios and validate results before production rollout.
  • Issue Classification : Clarify and address test findings, categorizing them as defects or change requests.
  • Problem Investigation : Investigate reported issues, identify root causes, implement fixes or workarounds, and coordinate with vendors when required.
  • Defect Management : Manage defects and change requests, prioritizing and planning resolutions with business units.
  • Production Support : Provide Level 3 production support, resolving incidents, handling user queries, and processing change requests.
  • Knowledge Maintenance : Maintain comprehensive and up-to-date knowledge of application features and processes to serve as a subject matter expert.

Qualifications

  • Education : Bachelor’s degree in Computer Science, Information Systems, or a related field.
  • Experience : At least 7+ years in payment system implementations with expertise in business analysis methodologies. Banking experience is a must.
  • Domain Knowledge : Strong understanding of Asia-Pacific payment systems (e.g., RTGS, NEFT, ACH, CITAD, G3 Fast, Payroll, etc.). banking experience is a must
  • Standards & Tools : Excellent knowledge of ISO20022 payment standards and SWIFT messages .
  • Preferred Experience : Familiarity with TCS Bancs Payments product. Java / J2EE, Oracle DB, SQL, Unix / Linux, IBM WAS is a plus.
  • Project Management : Knowledge of project management fundamentals and change management processes.
  • Methodologies : Solid understanding of the SDLC and Agile methodologies.
  • Skills : Strong analytical, troubleshooting, and problem-solving abilities.
  • Communication : Excellent verbal and written communication, interpersonal, and negotiation skills.
  • Work Ethic : Self-motivated, independent, and a collaborative team player with excellent time-management and organizational skills.

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