Roles & Responsibilities
Job Description
We are searching for a reliable, innovative Management Trainee to supervise operations at our Bakery .Cafe.
The Management Trainee works closely and reports to the manangement ; and is responsible with daily operations and maintaining customer satisfaction by managing customer complaints and rectifying customer problems.
To be successful Management Trainee, the candidate should implement measures to improve profitability and minimise costs. An outstanding Management Trainee also contributes to the professional development of our team members.
Duties and Responsibilities
- Achieves optimal business performance of the restaurant through analysing, planning restaurant sales and profitability
- Assists the Outlet / Assistant Manager in staff management : recruitment, raining, evaluation and promotion
- Maintains an accurate and up-to-date plan of restaurant staffing needs, approving schedule labour hours, and ensures that the restaurant is staffed for all shifts
- Responsible for department’s equipment, maintenance & storage
- Prepares reports at the end of the week, including staff control, inventory, staff weekly performance report
- Maintains a safe working and customer environment is in place to reduce the risk of injuries / accidents and completes incident reports and safety audits promptly.
- Ensures the strict compliance by all service and kitchen staff to company’s standard operating procedures
- The above main duties are not exhaustive, and there may be additional / other ad-hoc duties deemed fit by Management
Requirements
Proficient in full spectrum of casual dine-in F&B functionGood analytical, problem solving and decision making skillsPossess exceptional communication and interpersonal skills to maintain good relationship with diverse guests and team membersAble to lead, manage and motivate the teamExcellent vision required for seating guests, expediting food, cleaning equipment, reading floor plans, charts and schedulesAlways maintain high standard of personal hygiene with clean appearance and neatly attiredPossess enthusiasm in learning and keen to get feedback for improvementPossess strong barista and bar experiencePrevious supervisory experience, preferably F&BAbility to engage in physical activities which requires long hours of standing during shift.Require to work on rotating shift basis which include weekends and public holidays.In the position, you will handle / learn leadership skills, how to train and run a team, overseeing and handling inventory management and ordering, administrative skills of preparing sales figures and reports, manpower & logistics planning. You will be trained to be the overall in-charge of our branch.
With further chance of career enchancement, to be promoted to Area operation Executives.
Tell employers what skills you have
Microsoft Excel
Interpersonal Skills
Inventory
Floor Plans
Inventory Management
Equipment Maintenance
Compliance
Audits
Analytical Problem Solving
Bakery
Customer Satisfaction
Customer Service
Staff Management
Decision Making