Job Description & Requirements
As the Bar Manager at Violet Oon, you will lead the bar operations with a focus on delivering exceptional guest experiences, ensuring compliance with regulations, and optimizing beverage sales. This role requires strong managerial skills, industry expertise, and a proactive approach to enhancing bar performance.
Key Responsibilities :
- Guest Experience : Oversee the entire bar operation to ensure a seamless and memorable guest experience from arrival to departure.
- Regulatory Compliance : Ensure strict adherence to safety, sanitation codes, and regulatory rules set by government agencies.
- Sales Strategy : Develop and implement sales strategies to meet and exceed beverage sales targets, including effective upselling techniques.
- Inventory Management : Manage inventory levels, minimize wastage, conduct regular inventory checks, and oversee stock ordering and storage.
- Team Leadership : Lead, train, and motivate bar staff to deliver high-quality service, maintain cleanliness, and uphold service standards.
- Financial Management : Monitor bar expenses, contribute to budget planning, and optimize profitability while maintaining quality.
- Customer Service : Interact with guests, handle customer inquiries or complaints, and ensure prompt resolution to enhance guest satisfaction.
- Event Coordination : Collaborate with the manager on event / function beverage requirements, coordinating with staff to ensure successful execution.
- Equipment Maintenance : Ensure all bar equipment is in optimal working condition, conduct regular maintenance checks, and address any issues promptly.
- Reporting : Prepare regular reports on sales performance, inventory levels, and operational efficiency for management review.
- Continuous Improvement : Identify opportunities for process improvements, implement best practices, and contribute to overall operational excellence.
Minimum Qualifications / Experience :
Bachelor's degree or equivalent in Food & Beverage Management or related field.Minimum of 5 years of progressive experience in bar management, preferably in a high-volume establishment.Strong knowledge of spirits, wine, and beverage trends, with a focus on quality and innovation.Excellent leadership, communication, and problem-solving skills.Proven track record of driving sales, managing teams, and delivering exceptional customer service.Familiarity with Microsoft Office suite and point-of-sale (POS) systems.Ability to work flexible hours, including evenings, weekends, and holidays.Exciting Benefits Await You :
Special Birthday Treat : Enjoy a unique dining experience and delightful gifts during your birthday month (capped at $200).Performance Rewards : Quarterly incentives and attractive bonuses.Well-being Matters : Sumptuous staff meals and up to $200 annual medical fee claim for confirmed staff.Professional Attire On Us : Confirmed staff receive fully reimbursed uniforms for work requirements.Smooth Transitions : Night transport provided for late-night work or transit.Career Growth Opportunities : Explore advancement within our dynamic organization.Education Support : Invest in your future with opportunities for further study.Additional Perks : Exclusive Employee Assistance Program, Discounts on Company Products / Services, and Engaging Team-building Activities.