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Assistant Manager (Revenue Assurance) - Based in Malaysia
StarHubSG30+ days ago
Job descriptionBachelor's degree or equivalent with 2-4 years' experience in Revenue Assurance (preferably Telcos) A good team player with strong interpersonal skills with the confidence and maturity to effectively with different levels in the organisation Possesses a data analytical mind with advanced Microsoft Excel skills Proficiency in Power BI, SQL, R, or Python will be advantageous Advanced proficiency in MS Office applications and demonstrated sound acumen in systems applications. Strong and confident communicator with problem-solving and process improvement skills Detailed, organised, with demonstrated skills to lead and drive stakeholder engagements, consensus, and achieve outcomes
Job Description
Note : This role is based in Petaling Jaya, Malaysia.
- Support the Revenue Assurance Manager and lead a team of analysts and senior analysts
- Maintain a centralized view of all RA Controls and their performance (via monthly / quarterly reconciliations), including, but not limited to :
- Maintaining an up-to-date log of all cases / issues, analyses, and database for lessons learned
- Review and present results with all relevant stakeholders
- Lead and resolve reconciliation irregularities investigations, including :
- Analysis of results to identify the source of leakages
- Identification of root causes and recommend corrective or preventive actions
- Drive internal stakeholders (at all levels) to develop and implement remedial actions and best practices to address the irregularities and minimize revenue leakages
- Perform impact analysis on new product launches and formulate / present risk mitigation strategies and actions
- Manage RA tools lifecycle and process documentation
Qualifications
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Assistant Manager Manager • SG