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IT Technician (Deployment) • •Entry Level / TrainingProvided

IT Technician (Deployment) • •Entry Level / TrainingProvided

SMART FORTE CONSULTING LLPSingapore
12 days ago
Job description
  • Perform deployment exercises per customer requests.
  • To ensure proper deployment process
  • Effective escalation of complex issues to next level for assistance in a timely manner
  • Provide accurate and timely documentation in IT Service Management Tool.
  • Perform IMACD service requests (install, move, add, change & decommission) of IT equipment and software.
  • Proactive update and follow up to end users.
  • Coordination and liaison with customer or other support teams
  • Focus on SLA and resolution process.
  • Maintain a high level of customer satisfaction.
  • Guide end user on required applicable tasks.
  • Timely status updates to close open work orders
  • Administrative tasks when required.
  • Job Requirements

    • Minimum Nitec in IT, basic IT knowledge
    • Welcome entry level - Training Provided
    • Roaming role - willilng to travel (mainly cover East areas)
    • Monday to Friday (9am to 6.30pm)
    • Salary $2300 - $2700
    • Start work Immediately or within short notice
    • Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

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    It Technician • Singapore