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Director of Operations

TechCloverSingapore, Pedra Branca, Singapore

11 days ago

Job description

We are supporting our client, a fast-growing MedTech firm that is redefining how the world manages chronic respiratory diseases. The company develops AI-powered wearable medical devices that enable proactive, remote monitoring of respiratory conditions, empowering both clinicians and patients across clinical and home environments.

Role Overview :

We’re looking for a mission-driven Operations Director to lead and scale our end-to-end operations – from hospital-facing logistics to manufacturing and regulatory workflows.

Hospital operations management experience is a non-negotiable requirement – you will be expected to bring deep knowledge of how hospitals function operationally, from procurement and compliance to care coordination and equipment servicing.

This is a high-ownership role that combines strategic execution, regulatory rigor, and startup speed.

Key Responsibilities :

Operational Strategy & Execution

Build and scale operational processes across manufacturing, fulfillment, and technical servicing
Establish and continuously improve SOPs for internal teams and hospital deployment partners
Drive excellence across customer delivery, maintenance, and clinical support systems

Hospital-Centric Operations

Lead operational workflows specific to hospital partnerships, including device onboarding, clinical training, and maintenance

Liaise with hospital administrators, biomedical teams, and clinicians to ensure device performance and service-level expectations

Build internal processes that reflect hospital standards around infection control, reporting, and regulatory compliance

Regulatory, Compliance & Quality

Ensure ISO 13485 compliance and readiness for audits and inspections (HSA, CE, FDA)

Collaborate with QA / RA team to navigate regulatory pathways and maintain audit-ready documentation

Lead safety, traceability, and recall processes with hospital partners when necessary

Team & Vendor Management

Oversee internal operations staff and external manufacturing, logistics, and servicing vendors

Conduct workforce planning, performance management, and process improvement initiatives

Budgeting & Cost Efficiency

Work with Finance to develop operations budgets and optimize cost per deployment

Create dashboards and KPIs to measure operational efficiency and support data-driven decisions

Qualifications & Experience :

Minimum 10 years’ experience in operations, including 5+ years in MedTech or healthcare technology

Hospital operations management experience is essential – ideally with exposure to biomedical workflows, clinical support, and healthcare logistics

Strong understanding of regulated environments : ISO 13485, FDA 21 CFR Part 820, HSA guidelines

Proven ability to scale operations from pilot to regional or global deployment

Strong analytical, leadership, and problem-solving capabilities

Startup or scale-up experience preferred

Interested?

Click 'apply now' to send us your resume, or if you want to explore more? DM me!

Only shortlisted candidate will be notified.

Thank you!

Sapna Oberai

TechClover Pte. Ltd.

EA License No : 23S1705

Reg No : R24124924

J-18808-Ljbffr

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Operation Director • Singapore, Pedra Branca, Singapore