Analyst - Data Science

Roles & Responsibilities

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Functional Description

Decision Science colleagues will serve as a key member of the Credit and Fraud Risk organization. We seek a thought-leader and a problem-solver who can blend business, technical, and industry standard methodologies when it comes to developing the analyses, models, and algorithms that power our customers’ digital experiences. This critical team is responsible for handling enterprise risks throughout the customer lifecycle, across our consumer and commercial businesses, and across all our global products. We develop industry-first data capabilities, build profitable decision-making frameworks, create machine learning-powered predictive models, and improve customer servicing strategies.

Our Decision Science teams use industry leading modeling and AI practices to predict customer behavior. We develop, deploy and validate predictive models and support the use of models in economic logic to enable profitable decisions across credit, fraud, marketing and servicing optimization engines.

Responsibilities :

• Build everything from basic reports to advanced machine learning models and algos to drive improvements to our customer’s online and mobile app experiences.
• Work with product owners to redefine the product and content design with a data-driven approach
• Collaborate with tech partners to test, implement and deploy modeling solutions to production system
• Develop insights into customer behavior and introduce new approaches to transform complex behavioral data into useful information
• Maximize the power of closed loop through Amex network to make decisions more intelligent and relevant
• Work with extensive amounts of digital data (Web, App, API) , External data and sophisticated tools in an industry leading Big Data environment.
• Innovate with a focus on developing newer and better approaches using big data & machine learning solutions

Qualifications :

Compliance Language

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally :

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Tell employers what skills you have

Machine Learning

Modeling

Big Data

Physics

Mathematics

Attention to Detail

Python

Fraud

Statistics

Data Analytics

Databases

Working Model

Ability To Learn

Data Visualization