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Operation Admin Executive

Operation Admin Executive

COLLECTIUS CMS (S) PTE. LTD.Singapore
23 days ago
Job description

Operation Admin Executive

Job Description

  • Serves as first point-of contact for all incoming / outgoing files from the client.
  • Serves as a liaison support for the Mediators.
  • Serves as the medium to triage all calls, files and mails between clients, mediators, customers and management.
  • Primary administrative contact and provides day-to-day transactional support to the collection system for the team.
  • Import of the Daily Assignment & Payment Files from Client.
  • Preparation of Deman Letter.
  • Monthly Billing Invoices Submission.
  • Monitoring of Mediator / Inventory Queue, and maintains a healthy inventory by conducting regular checks.
  • Submission of Status Report & Closure of account to Clients.
  • Ensuring SLA & SOP are met with compliance.
  • Facilitate & assist in Mediators or Clients request of Account Queries.

Requirements

  • Proficient in MS Office and Excel.
  • Able to multi-tasking
  • Good communication skills and customer oriented
  • Shows initiative, responsible, team player
  • Important Note :

    • As per Debt Collection Act 2022 commencement effective December 2023, individual involved in debt collection must be approved by Singapore Police Force (SPF). Foreigners are required to provide a copy of Good Conduct Certificate.

    Benefits : -

  • Government-Mandatory Leaves (Maternity Leave, Paternity Leave, Childcare Leave, Extended Childcare Leave, Outpatient Sick Leave, Hospitalization Leave)
  • Annual Leaves (capped to 18-days)
  • Compassionate Leave (capped to 3-days)
  • Marriage Leaves (3-days)
  • Birthday Leave (1-day)
  • Examination Leave (1-day)
  • National Service Leave
  • Off-In-Lieu to credit if Public Holiday falls on a Saturday.
  • Covered with Insurance (Group Hospitalization & Surgery, Group Term Life & Group Personal Accident)
  • Staff referral program fee of $500.00 for every successful referral (subjected to company's terms and conditions).
  • Salary increments after successful confirmation based on individual's performance (as applicable).
  • Opportunity of career growth

    • 5-days working

    Nearest MRT : MacPherson (walking distance from Exit B)

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    Admin Executive • Singapore