Achieve both the sales and qualitative objectives set for Skechers stores
Build, motivate and manage the team, define and build the necessary structure
Establish plans and allocate the daily tasks to team members
Manage, train and motivate the team.
Motivate and improve the service level according to company directives by continuously evaluating the quality of service / messages and give individual feedback to the team of store staff.
Train and coach the store staff to respond in a manner that corresponds to company directives.
Organize and optimize the smooth running of the store in accordance with the service directives.
Anticipate the requirements for each area of activity and ensure continually adequate stocks, place orders, check the deliveries.
Define the optimal delivery plan (frequency / cost / product availability) and optimize the stock holding areas.
Interface with Management and other departments; Establish annual sales and work level forecasts and provide necessary info / reporting to management or other departments as required.
Any other ad hoc duties assigned.
Requirement
Candidates with at least Diploma qualifications
Sales driven and results oriented
Strong passion for customer service
Relevant experience in the retail industry
Good interpersonal and communication skills
Energetic and motivated with a positive mindset
Able to lead and motivate the team
Good knowledge of MS office tools
Able to work on rotating shift, weekends and public holidays