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IT Operations & Support Engineer (Project support / Government Sector)

SCIENTEC CONSULTING PTE. LTD.Singapore

12 days ago

Job description

Job Overview :

We are looking for a proactive and customer-oriented IT Operations & Support Enginee r to provide onsite technical support for end-user devices and systems. You will be responsible for troubleshooting hardware / software issues, maintaining IT assets, and ensuring smooth day-to-day IT operations.

Job Type : 2 years contract
Working Location : Novena
Working Hours : Mon-Fri
Salary Package : Up to $6500 (basic) + AWS

Key Responsibilities :

Provide Level 1 & 2 support for desktops, laptops, printers, and mobile devices

Install, configure, and troubleshoot Windows / macOS operating systems and standard software

Handle user account setup, password resets, and access rights in Active Directory / O365

Support AV equipment, video conferencing systems, and meeting room IT setups

Coordinate with vendors for hardware repairs and warranty services

Maintain accurate documentation of issues and resolutions using ticketing systems

Perform IT equipment inventory and ensure compliance with IT policies

Requirements :

Diploma or Degree in IT, Computer Science, or related field

Minimum 2 years of deskside or IT support experience

Strong knowledge of Windows OS, MS Office, and hardware troubleshooting

Familiarity with ITSM tools (e.g., ServiceNow, JIRA)

Good communication and problem-solving skills

Ability to work independently and support VIP users

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec's Privacy Policy (scientecconsulting.com / privacy-policy).

This authorizes us to :

Contact you about potential opportunities.

Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Elane Yap Theng Yu- R1989397

ScienTec Consulting Pte Ltd - 11C5781

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It Support Engineer • Singapore