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IT Operations & Support Engineer (Project support / Government Sector)

IT Operations & Support Engineer (Project support / Government Sector)

SCIENTEC CONSULTING PTE. LTD.Singapore
5 days ago
Job description

Job Overview :

We are looking for a proactive and customer-oriented IT Operations & Support Enginee r to provide onsite technical support for end-user devices and systems. You will be responsible for troubleshooting hardware / software issues, maintaining IT assets, and ensuring smooth day-to-day IT operations.

  • Job Type : 2 years contract
  • Working Location : Novena
  • Working Hours : Mon-Fri
  • Salary Package : Up to $6500 (basic) + AWS

Key Responsibilities :

  • Provide Level 1 & 2 support for desktops, laptops, printers, and mobile devices
  • Install, configure, and troubleshoot Windows / macOS operating systems and standard software
  • Handle user account setup, password resets, and access rights in Active Directory / O365
  • Support AV equipment, video conferencing systems, and meeting room IT setups
  • Coordinate with vendors for hardware repairs and warranty services
  • Maintain accurate documentation of issues and resolutions using ticketing systems
  • Perform IT equipment inventory and ensure compliance with IT policies
  • Requirements :

  • Diploma or Degree in IT, Computer Science, or related field
  • Minimum 2 years of deskside or IT support experience
  • Strong knowledge of Windows OS, MS Office, and hardware troubleshooting
  • Familiarity with ITSM tools (e.g., ServiceNow, JIRA)
  • Good communication and problem-solving skills
  • Ability to work independently and support VIP users
  • By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec's Privacy Policy (scientecconsulting.com / privacy-policy).

    This authorizes us to :

  • Contact you about potential opportunities.
  • Delete personal data as it is not required at this application stage.
  • All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

    Elane Yap Theng Yu- R1989397

    ScienTec Consulting Pte Ltd - 11C5781

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    It Support Engineer • Singapore