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Product Manager, Business Intelligence

DHL ExpressSingapore, Pedra Branca, Singapore

30+ days ago

Job description

Join to apply for the Product Manager, Business Intelligence role at DHL Express .

DHL Express - a company that connects people!

What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.

Distinguished as No.1 World’s Best Workplace by Great Place to Work and Fortune Magazine

DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment – to our business, each other, and our global communities. DHL is dedicated to being a great place to work. Start YOUR career with DHL today.

Role Purpose

The Product Manager is an advanced-level position within the product and project management family. This role involves managing the lifecycle of a product, defining product strategy, managing a portfolio of projects, and driving product development and innovation. The BI scope focuses on data integration, complex data processing, reporting, and decision-making in general.

The role location is Singapore or Cyberjaya, Malaysia.

How will you contribute to the success of DHL?

Define product vision, strategy, and roadmap based on business research, customer (internal / external) needs, and competitive analysis.
Own business impact metrics, roadmap, and product budget.
Collaborate with cross-functional teams, including business, engineering, and BI / AI, to develop and launch new products or enhancements.
Conduct audience and process research and analysis to identify customer needs and opportunities for product growth.
Lead and manage product and project teams to ensure delivery aligns with impact outcomes, time, cost, quality, governance, and satisfaction, as per roadmaps.
Prioritize product features and enhancements to achieve target business impact, working closely with development teams for timely and cost-effective delivery.
Gather and incorporate feedback from customers, stakeholders, and market trends to continuously improve products.
Ensure appropriate change management in business processes.
Define and lead training and user engagement strategies to ensure solution adoption.
Manage software, hardware, and professional services contracts and budgets.
Monitor emerging data development technologies and methodologies, applying them where appropriate to data analytics development.

Do you have what it takes?

Advanced degree or equivalent experience in Computer Science, Engineering, or Information Systems.

10+ years of experience in Data Analytics.

7+ years of experience in data-intensive product development.

Professional Certification in Agile (preferable).

Strong product management skills, including strategy, roadmap planning, and lifecycle management.

Good research and analysis skills, with the ability to synthesize customer feedback and market trends.

Strong collaboration and stakeholder management skills, capable of working effectively with cross-functional, cross-cultural teams.

Proficiency with Agile methodologies, DevOps, and product management tools.

Proven experience with analytics and ML / AI solutions.

Excellent communication and presentation skills, capable of engaging internal stakeholders and presenting to C-level executives.

Knowledge of functional areas such as customer relationships, sales, e-commerce, freight forwarding, express logistics, or service operations.

Analytical skills to synthesize complex information, design data flows and models, and challenge conclusions.

Design skills applying design principles with attention to detail.

Problem-solving skills to identify and resolve issues promptly, develop alternatives, and work well in team situations.

Business acumen to understand the implications of data for decision-making.

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

DHL Express Singapore Pte. Ltd. Aperia, 10 Kallang Avenue, Tower 2 11-10 / 18 339510 Singapore

DHL Express GHO (SG Office)

DHL Express Singapore Pte. Ltd.

Aperia, 10 Kallang Avenue, Tower 2 11-10 / 18

339510 Singapore

J-18808-Ljbffr

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Product Manager • Singapore, Pedra Branca, Singapore