JOB SUMMARY
Oversees total hotel(s) revenue management activities and managers within area of purview. Responsible for balancing the financial objectives of different lodging products to maximize total revenues and profit associated with guest rooms and catering space. Position is accountable for pricing, positioning and inventory of all hotel(s) within area of purview. Oversees all processes associated with demand, pricing, revenue, inventory for long range forecasting and opportunity analysis. Develops and recommends sales strategy for pricing of transient, corporate, wholesale and group segments. Identifies new revenue opportunities and effectively communicates sales strategy and pricing of all key stakeholders. Acts as primary contact and maintains productive relationships with all stakeholders including hotel General Managers, sales leaders, franchisees and owners.
CANDIDATE PROFILE
Education and Experience
- A degree or diploma from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major.
- 5 years experiences in revenue management, sales and marketing, or related professional area.
CORE WORK ACTIVITIES
Managing and Executing Revenue Management Projects and Strategy
Determines sales strategies and communicates to sales leadership, marketing communications teams and property leadership.Uses reservations systems and demand forecasting systems to determine, implement and control selling strategies.Ensure sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.Establishes and maintains effective and rational pricing strategies for rooms and function space.Prepares sales strategy meeting agenda, supporting documentation and leads property meetings.Prepares sales strategy critiques.Develops and executes the hotel(s) strategic plan(s).Oversees the annual pricing process for transient, group and catering rooms, function spaceProvides critical input to stakeholders for development of property strategy.Ensures hotel strategies conform to brand philosophies and initiatives.Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial / business decision making; demonstrates honesty / integrity; leads by example.Understands and meets the needs of key stakeholders (owners, corporate, guests, .Achieves and exceeds goals including performance goals, budget goals, team goals, etc.Thinks creatively and practically to develop, execute and implement new business plans.Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions.Develops specific goals and plans to prioritize, organize, and accomplish your work.Analyzing and Reporting Revenue Management Data
Analyzes competitive sets, price positioning, seasonality, mix and displacement on a continuous basis.Complies information, analyzes and monitors actual sales against projected salesCreates long range forecast for rooms and catering by segment and updates forecast every monthCreates weekly forecast for property operations and staffing purposesConducts sales strategy analysis and refines as appropriate to increase market share.Assists hotels with pricing and provides input on business evaluation recommendations.Analyzes month end and other available systems data to identify trends, future need periods and obstacles to achieving goals.Maintains accurate reservation system informationLead account diagnostics process and validates conclusionsPrepares revenue and profit opportunity analysisManages all revenue, profit and demand data associated with rooms and function spaceIdentifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.Analyzes information and evaluates results to choose the best solution and solve problems.Translates or explains what information means and how it can be used.Building Successful Relationships
Ensures regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.Develops open, constructive and collaborative working relationships with others, and maintains them over time.Provides targeted and timely communication of results, achievements and challenges to the stakeholders.Additional Responsibilities
Interviews and hires associates with the appropriate skills to meet the business needs.Ensures associates receive the appropriate new hire training to successfully perform their job.Uses all available on the job training tools for employees.Communicates performance expectations in accordance with job descriptions for each position and monitors progress.At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
