This job offer is not available in your country.

[LTA-PT] SENIOR MANAGER, DRIVER DEVELOPMENT & ENGAGEMENT

Careers@GovSingapore

19 days ago

Job description

What the role is]

SENIOR MANAGER, DRIVER DEVELOPMENT & ENGAGEMENT

What you will be working on]

You will be in the team that oversees the development and management of taxi, private hire cars, public and private hire bus drivers.

You will play a vital role in developing new Vocational Licence (VL) policy measures, managing VL training and testing operations, oversee the operation in handling feedbacks and appeal cases, and implementing initiatives to improve customer experience and digital services adoption rate. You will also oversee bi-annual Service Awards events for the Public Transport Group which aim to recognise individuals and teams for good customer service projects and behaviour.

In addition, you will be required to develop competency of your officers as well as to plan and execute contingency plans to ensure operational continuity.

What we are looking for]

Tertiary qualification in any discipline
At least 10 years of working experience, preferably in operations and project

management

Knowledge or experience in leading teams, change management and strategic

thinking will be an advantage

Highly adaptable team player who is able to work independently and multi-task

in a dynamic and fast environment

Self-motivated, astute, meticulous and resourceful to produce innovative

solutions to address a range of policy and operational matters

What you will be working on]

What we are looking for]

Create a job alert for this search

Development Manager • Singapore