This job offer is not available in your country.

Salesforce Solution Architect

SitetrackerSingapore, Pedra Branca, Singapore

23 days ago

Job description

The Opportunity

You'll be part of our Solution Delivery - Implementation team and work at Sitetracker as a Solution Architect. You will have the opportunity to accompany some of the most forward-thinking companies and make a meaningful impact to the industries that they service.

You will work closely with our customers across different regions & time zones to gather requirements and find creative design solutions to most effectively manage the customer's business process. You will be responsible for propelling the quality of our implementations and will get in-depth exposure to Salesforce.

With a strong attention to detail and a creative mind, you will drive success by working with a strongly committed and collaborative team that is laser focused on making a difference to the customers that we work with and the world that we live in.

The Skill Set :

Be willing to support customers in APAC (Singapore to Australia and in between) as well as EMEA
You'll have Salesforce certifications and a passion for Salesforce
You'll have successfully led Salesforce cloud implementations or implemented a product built on Salesforce for customers
You'll be fully accustomed to leading implementations with enterprise-level customers from kick-off to go-live
Gather requirements from customers and designing software solutions based on complex customer business processes and requirements
Identify areas of implementation process improvements based on latest Sitetracker product features
Utilize your strong understanding of database principles to create efficient solutions
Organize multiple ongoing projects and able to troubleshoot issues with precise attention to detail
Learn new tools and software and leverage them to develop a thoughtful, analytical insights
Perform analysis on customer data and build reports / dashboards based on customer specifications
Configure / develop Salesforce in a client facing environment is preferred

Within 60 days, You'll :

Develop a foundational knowledge of the Sitetracker platform and of the telecommunications industry

Be able to create, at a high level, a solution using Sitetracker to resolve a customer challenge (You won’t need to be able to create or implement technically - but will be able to think strategically on how Sitetracker can solve their problem)

Lead a small business or corporate level implementation supported by an experienced implementation lead

Identify best practices, gap areas, and / or any areas of opportunity for improvement in our existing process

Review large customer data set with no assistance / help from teammates

Utilize knowledge of salesforce flows, workflow types, profiles vs. roles, report types, lookup vs. master-detail relationships

Within 180 days, You'll :

Understand early in the implementation lifecycle when scope creep is occurring and call those issues out to the team

Be able to independently lead a corporate level implementation

Appropriately communicate the right message to customers

Raise issues to the internal team when an issue appears

Within 365 days, You'll :

Design clean and efficient implementations that require little / no rework and pre go-live demos receive glowing reviews

Rarely have difficulties implementing a solution for a customer. If development help is needed, you are able to provide clear a clear vision of what the solution should be and what the requirements are to the Implementation Developer

Be able to lead an enterprise level implementation without support

Influence the core product roadmap by providing meaningful feedback based on what you hear / learn from our customers

Seniority level

Not Applicable

Employment type

Full-time

Job function

Engineering and Information Technology

Industries

Software Development and IT Services and IT Consulting

Referrals increase your chances of interviewing at Sitetracker by 2x

Solution Architect – Digital Banking and Banking Transformation

Director, Technical Services (ID / Architect)

VP / SVP, Solution Architect, COO's Office 16293

Solution Architect, Payments Technology Company

Solutions Architect (Insurance) - Remote

Solution Architect, Payments Technology Company

Associate Solutions Architect Intern - 2025 Start

Solution Architect - Software Specialist / Lead– Build, Modernize, Innovate

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

J-18808-Ljbffr

Create a job alert for this search

Solution Architect • Singapore, Pedra Branca, Singapore