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Fraud Analyst (Cards Operations)
Maybank SingaporeSingapore19 days ago
Job descriptionA degree in Banking, Business, Finance, or a related field Strong analytical and problem-solving skills Ability to work under pressure in a fast-paced environment 3-5 years' experience in fraud management, payments, or risk functions preferred Familiarity with Visa / Mastercard chargeback and dispute processes is an advantage
JOB DESCRIPTION
Maybank Singapore is looking for a Fraud Analyst to join our Cards Operations - Fraud Control Management team. If you're passionate about preventing fraud, working with data, and helping customers feel safe, this role might be for you.
JOB RESPONSIBILITIES
What You'll Do :
- Monitor and investigate suspicious card transactions & e-payments using in-house and scheme-based fraud tools
- Follow up with customers on unauthorised transactions and manage card replacements
- Review and update fraud detection rules (Visa & MasterCard platform) based on emerging fraud trends
- Assess suspicious credit card applications and support AML monitoring efforts
- Liaise with internal teams, authorities, and card schemes on fraud-related cases
- Provide support in chargeback and recovery processes
- Prepare monthly and regulatory fraud reporting
JOB SKILLS
Investigation
Accuracy
JOB REQUIREMENTS
What You Bring :
Please note only shortlisted candidates will be notified. Job ID 3958
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Operation • Singapore