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Reservation Executive
SENTOSA BEACH RESORT PTE LTDSingapore30+ days ago
Job descriptionHas experience working in hotel / resort environment. Has knoweledge with OPMS system and other relevant reservation system in hotel's booking. Has strong guest communication and engagement skills, with exposure to interacting with both international and domestic travelers, as our resort is an international destination 5-day work week Learning and Development opportunities for career development Medical and insurance coverage Special employee discount within Shangri-La Group Duty Meals and shuttle bus provided
Shangri-La Rasa Sentosa, Singapore
We are looking for a Reservation Executive to join our team!
As a Reservation Executive , we rely on you to :
- Provide the highest level of service to promote customer satisfaction and retention while optimizing booking opportunities
- Assist to maintain effective booking processes and follow through guest bookings
- Deliver an exceptional customer experience at the point of booking with both telephone and email reservations
- Assist in handling reservation sales and guest requests in a professional and efficient manner
We are looking for someone who :
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