Responsibilities
- Day-to-day leadership, management & support of client change teams in region, ensuring managerial structure is setup in relevance with business goals, all required deliverables are fulfilled timely and in highest quality, and all aspects of employee's lifecycle are performed in appropriate standard.
- Coordination, execution and reporting of APAC client change delivery delivery projects across Funds Operations area
- Continual review of regional processes with regional and global stakeholders to identify and execute tactical and strategic service and efficiency improvements.
As first remit - implementation of global Funds Change standards, processes and frameworks in region - for client change delivery
Capacity management and dynamic prioritization of resources in region and in cooperation with global leadsMonitoring of expense base to deliver execution of financial plan and initiatives to meet expense targetsPro-active risk management and cooperation with necessary stakeholders in order to minimize operational & project risk and adherence to all Citi policies.Ensuring wider Change function APAC sites'pliance with applicable laws, regulations and Citi policies.Active engagement in regional strategy initiatives and their promotion within stakeholders's groupQualifications / requirements :
10+ years of experience on significant client change programs, preferably within Fund Operations / Investor Services space10+ years of direct people management experience (preferably as manager of managers or manager of sizeable change / project teams5+ years of experience in working directly with bank clients on projects / change programsWorking experience and / or expertise around local / APAC landscape, environment, and specificsStakeholders' management skills, ability to build long-term relationshipsTrack record of delivering process standardization, efficiency and org design in project / change areasContinuous improvement and transformation-related skillset and mindset with proven track record of the sameExcellentmunication skills (oral & written), executive presenceEducation :
Bachelor's / University degree, Master's degree preferredproject management certification - nice to haveThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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Open to applications from other locations (within reason) - role is based in APAC region and incumbent needs to be ready to work in hybrid mode.
Job Family Group : Operations - Core
Job Family :
Operations Project Management
Time Type : Full time
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Job ID 25862752