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Sr Vice President, APAC Client Change Lead - Fund Services Operations- Hybrid

Sr Vice President, APAC Client Change Lead - Fund Services Operations- Hybrid

CitiSingapore
20 days ago
Job description

Responsibilities

  • Day-to-day leadership, management & support of client change teams in region, ensuring managerial structure is setup in relevance with business goals, all required deliverables are fulfilled timely and in highest quality, and all aspects of employee's lifecycle are performed in appropriate standard.
  • Coordination, execution and reporting of APAC client change delivery delivery projects across Funds Operations area
  • Continual review of regional processes with regional and global stakeholders to identify and execute tactical and strategic service and efficiency improvements.

As first remit - implementation of global Funds Change standards, processes and frameworks in region - for client change delivery

  • Capacity management and dynamic prioritization of resources in region and in cooperation with global leads
  • Monitoring of expense base to deliver execution of financial plan and initiatives to meet expense targets
  • Pro-active risk management and cooperation with necessary stakeholders in order to minimize operational & project risk and adherence to all Citi policies.
  • Ensuring wider Change function APAC sites'pliance with applicable laws, regulations and Citi policies.
  • Active engagement in regional strategy initiatives and their promotion within stakeholders's group
  • Qualifications / requirements :

  • 10+ years of experience on significant client change programs, preferably within Fund Operations / Investor Services space
  • 10+ years of direct people management experience (preferably as manager of managers or manager of sizeable change / project teams
  • 5+ years of experience in working directly with bank clients on projects / change programs
  • Working experience and / or expertise around local / APAC landscape, environment, and specifics
  • Stakeholders' management skills, ability to build long-term relationships
  • Track record of delivering process standardization, efficiency and org design in project / change areas
  • Continuous improvement and transformation-related skillset and mindset with proven track record of the same
  • Excellentmunication skills (oral & written), executive presence
  • Education :

  • Bachelor's / University degree, Master's degree preferred
  • project management certification - nice to have
  • This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

    Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to yourmunity and make a real impact.

    Take the next step in your career, apply for this role at Citi today

    Open to applications from other locations (within reason) - role is based in APAC region and incumbent needs to be ready to work in hybrid mode.

    Job Family Group : Operations - Core

    Job Family :

    Operations Project Management

    Time Type : Full time

    Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

    If you are a person with a disability and need a reasonable amodation to use our search tools and / or apply for a career opportunity review Accessibility at Citi .

    View Citi's EEO Policy Statement and the Know Your Rights poster.

    Job ID 25862752

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