Job Responsibilities
- At least 4 Years of working experience in the related field is required for this position.
- Oversee the daily operations of the post office, ensuring smooth and efficient service delivery
- Manage and supervise postal staff , including training, scheduling, and performance evaluations
- Ensure accurate handling of mail , parcels, and financial services (e.g., money orders, bill payments)
- Monitor cash handling procedures , sales transactions, and ensure compliance with financial controls
- Maintain proper inventory of postal supplies , stamps, forms, and equipment
- Ensure compliance with postal regulations, company policies , and safety standards
- Resolve customer complaints or service issues in a professional and timely manner
- Prepare daily, weekly, and monthly operational and financial reports for senior management
- Coordinate with regional or national postal authorities for operational updates and policy changes
- Implement and promote new services or initiatives to improve customer satisfaction and revenue
- Oversee security procedures , including mail handling protocols and access control
- Ensure the post office is clean, organized, and provides a professional environment for staff and customers
Job Requirements
Diploma or Certificate in Office Administration , Business , Construction Admin , or a related fieldMinimum 2-4 years of experience in office or site administration, preferably within the construction or engineering industryPrior experience in handling project documentation, logistics coordination , or site support is an advantageSkills & Competencies
Good understanding of office operations in a construction setting (e.g., delivery notes, site records, contractor logs and )Good knowledge of HR support functions (e.g., timekeeping, worker records, permit tracking and MOM matters)Familiar with accounting tasks such as invoicing, petty cash handling, and purchase order trackingProficient in Microsoft Office (Word, Excel, Outlook); experience with accounting or HR software is a plusStrong organization skills , able to manage filing, data entry, and document control efficientlyGood communication and coordination skills to liaise between office, site teams, and suppliersAttention to detail and accuracy in handling records and reportsOther Requirements
Able to handle multi-tasking in a fast-paced, site-based or project-driven environmentResponsible, trustworthy, and able to work independentlyWilling to visit job sites , coordinate material delivery, or assist with site-related admin when neededKnowledge of work permit or foreign worker documentation (for Singapore context) is an added advantageOffice Staff Management Responsibilities
Supervise and lead the office administrative team , ensuring daily tasks and operations are completed efficientlyDelegate responsibilities, set priorities, and monitor staff performance to meet deadlines and service standardsProvide training and guidance to new and existing staff on administrative procedures and company policiesConduct regular meetings and communication to maintain team alignment and resolve workflow issuesAssist with performance reviews, leave planning , and conflict resolution within the office teamFoster a positive work environment , promoting teamwork, accountability, and professional growthCoordinate with management to ensure office staffing needs and workloads are properly managedBenefits Offered by the Company (Post Office Manager)
Competitive salary package , based on experience and qualificationsPerformance bonus or incentive allowance based on individual and company performance5.5-day or 5-day work week (depending on company policy)Paid annual leave, medical leave, and public holidays as per MOM regulationsCPF contributions in accordance with Singapore regulationsStaff training and development opportunitiesTransport or mobile allowance (if applicable)Friendly and supportive work environment with close coordination between admin, accounts, and project teamsCareer advancement opportunities within the company's admin or operations departmentCompany-organized team-building activities , staff lunches, and festive celebrations