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Admin
AURASTONE PTE. LTD.Singapore1 day ago
Job descriptionManage walk-in and call-in customers, providing guidance on inquiries. Determine whether to address customer needs directly or escalate complex cases to the sales team for follow-up. Assist business clients in selecting and purchasing stone slabs. Maintain organized records of invoices, purchase orders, and customer transactions. Perform housekeeping duties for documentation to ensure accuracy and compliance. Handle incoming sales leads, categorizing and routing them to the appropriate team members. Arrange schedules for clients and sales team job order. Coordinate logistics for orders, ensuring seamless workflow between departments. Communicate with factory and operations teams to align production timelines with customer needs. Support workflow optimization by identifying inefficiencies in administrative tasks. Maintain internal tracking systems for job orders and sales inquiries. Provide administrative assistance for other operational tasks as required.
1. Sales & Order Processing Support :
- Assist the sales team in generating and processing invoices.
- Prepare and submit fabrication drawings to the factory for production.
- Handle purchase order (PO) creation and ensure accuracy in documentation.
2. Customer Interaction & Support :
3. Data Entry & Document Management :
4. Scheduling & Coordination :
5. Process Improvement & Administration :
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Admin • Singapore