Product Manager, Payment Solutions - Global Payment -Singapore

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job highlightsFlat organization, Meals provided, Competitive compensation

Team Introduction

The Global Payment team of ByteDance provides payment solutions - including payment acquisitions, disbursements, transaction monitoring, payment method management, foreign exchange conversion, accounting, reconciliations, and so on to ensure that our users have a smooth and secure payment experience on ByteDance platforms including TikTok.

Responsibilities :

• Engage with ByteDance's international business lines, thoroughly understand business scenarios and logic, and combine payment industry experience to produce product solutions that support business development and innovation continuously.
• Understand user customs, competition landscape and regulation, market insights, consumer pain points and differentiated competition, and improve product user experience and enrich product features as well as value proposition.
• Responsible for the payment product's design and iteration, from conception, design, development, testing, release and operation, for user scenarios including checkout, withdrawal, refund, etc., which adapt to various global business lines, optimizing user payment experience and improving business key indicators (e.g. Payment Conversion Rate & Success Rate). Product design covers user interaction, backend system design, risk control and AML integration, data analysis, etc.
• Be responsible for business metrics, continuously enhance payment product capabilities based on these metrics, keep up with the latest industry trends, develop product optimization plans suitable for the business, and promote their implementation.
• Operate products by targeting regulatory issues, user feedback, and data analysis to continuously improve user experience, increase customer acquisition and retention. Identify insights and trends in product features to strengthen product competitiveness.
• Work with multiple cross-functional teams to effectively manage stakeholders and products across multiple markets. Continuously optimize the product request acceptance process and improve delivery efficiency.

Qualifications

Minimum Qualifications :

Preferred Qualifications :