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Senior Engineer, Customer Quality and Development

LINXENS SINGAPORE PTE. LTD.Singapore

30+ days ago

Job description

New Product Analysis

Initial and deployment quality strategic plan in the new product / process development
Analysis product and process data to identify areas for improvement
As a key player in review, analyse daily process issues and drive for process and yield improvement
Perform the Ppk / Cpk study to identify the area for improvement, setup of product control
Work with the engineering team at the early product development phase to better understand new products

Client quality feedback management

Need to ensure / assess actions' effectiveness of new product as well as mass product defect feedback. And follow up the customer returns and rework needed

Perform initial failure analysis on customer-returned samples. Manage customer complaints & implement effective corrective / preventive actions to eliminate re-occurrence of complaints. Closely work with the other functional team, to provide timely 8D-resolution to close complaints within set timeframe

Manage Quality Performance review with clients and agreed periodic reporting

Customer audits and continuous improvement

Verify the effectiveness of the solution and drive continuous improvement initiatives to achieve set objectives

Organize, and prepare within functions of the organization for the customer audit. Follow up on the audit findings and ensure timely closure of the corrective and preventive actions

Visit customer site for field investigation and gather information for determining the cause of the problem

Support the third-party audit / ISO audit if required

Job requirements

Bachelor degree in Engineering, Material Science, Quality Assurance or equivalent

Minimum 5 years of relevant working experience in quality capacity

Relevant experience on QC core tools, 8D reporting, knowledge of ISO 9001 / TS 16949 and QMS auditing experience

Basic G&T, statistical tools (e.g. minitab)

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Quality Engineer • Singapore