Chief Operation Officer -AI Firm

Role : Chief Operation Officer -AI Firm

JD :

Drive the commercialization of AI Marketing Cloud products and build a value loop between R&D and market growth.

Core Responsibilities

1. Product Commercialization Strategy

o Develop a tiered pricing model (customized solutions for key accounts / standardized SaaS products)

o Establish a customer success system to ensure annual LTV growth ≥ 150%

2. Scalable Expansion Mechanism

o Build a comprehensive overseas social media data monitoring system (Meta / YouTube / TikTok)

o Design a four-stage expansion model (Tech Validation → Regional Pilot → Multi-country Replication → Full-chain Automation)

o Achieve ≥ 60% market penetration in new overseas markets within 6 months

3. Organizational Efficiency Enhancement

o Develop a capability model for the content engineering team :

Data Annotators (for content tagging)

AI Trainers (for model tuning)

Localization Experts (for cultural compliance)

o Set quantitative performance standards

o Establish a cross-functional collaboration mechanism among Product, R&D, and Operations, with tech team contributing ≥ 30% of GMV

o Design an AI-driven productivity evaluation system to improve per capita efficiency by ≥ 25% annually

Qualifications

• 10+ years of operational management experience in tech companies, with 5+ years in SaaS product commercialization
• Proven track record in operating products with 500K+ MAU; automotive industry connections preferred
• Hands-on experience with A / B testing platforms (e.g., Optimizely, VWO); managed cross-functional teams of 200+ across product, R&D, and operations
• Proficient in English as a working language