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ICT Support Engineer - KV

PASONA SINGAPORE PTE. LTD.Singapore

2 days ago

Job description

Position : ICT Support Engineer (Job ID : 19713)

Shenton Way
Basic + AWS + VB
Attractive AL benefits

Job Description :

Manage and monitor all installed systems and common infrastructure

Install, configure, test and maintain operating systems and system management tools

Laptop / Desktop, Printer, Phone, Scanner, Corporate software setup for users

Windows OS, AD, Office 365 local administration & file server management

Handle user registration process for all group companies

Network monitoring and troubleshooting (both LAN and WiFi)

User support as part of helpdesk & provide 1st and 2nd level support

Provide onsite / remote troubleshooting and liaise with vendors and other ICT personnel for problem resolution

Helpdesk system ticket monitoring & updating status on timely manner

Maintain hardware and software inventory and keep it updated

Proactively ensure the highest levels of infrastructure availability to users

Maintain a high level of user satisfaction with quality customer service

Any other tasks as and when assigned by the superior

Job Requirements :

Degree / Diploma in Information Technology or a related subject.

1 to 2 years' experience in Installing, configuring, and troubleshooting Windows based environments, Network administration and fine tuning.

Familiar with Office365.

Strong problem-solving skills and positive attitude.

Good coordination and communication skills with internal and external customers.

Able to work independently with minimum supervision.

Good team player and able to work under pressure.

Good to have networking knowledge (OSI Model).

Good to have Azure Cloud experience.

Good to have Manage Engine / Intune experience

Candidate with no experience are welcomed to apply.

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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Please find Privacy Policy Agreement from the below link.

http : / / www.pasona.com.sg / privacy.html

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EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above. Please find the link below on MOM regulations :

https : / / www.mom.gov.sg / faq / submit-quarterly-referral-and-placement / are-employment-agencies-allowed-to-collect-personal-data

Thank you for your cooperation.

Tan Katrina Therese Yap

EA Registration No : R25128964

Pasona Singapore Pte Ltd

1 FINLAYSON GREEN ＃09-02 SINGAPORE 049246

URL : www.pasona.com.sg

EA License No : 90C4069

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Support Engineer • Singapore