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ICT Support Engineer - KV

ICT Support Engineer - KV

PASONA SINGAPORE PTE. LTD.Singapore
2 days ago
Job description

Position : ICT Support Engineer (Job ID : 19713)

  • Shenton Way
  • Basic + AWS + VB
  • Attractive AL benefits

Job Description :

  • Manage and monitor all installed systems and common infrastructure
  • Install, configure, test and maintain operating systems and system management tools
  • Laptop / Desktop, Printer, Phone, Scanner, Corporate software setup for users
  • Windows OS, AD, Office 365 local administration & file server management
  • Handle user registration process for all group companies
  • Network monitoring and troubleshooting (both LAN and WiFi)
  • User support as part of helpdesk & provide 1st and 2nd level support
  • Provide onsite / remote troubleshooting and liaise with vendors and other ICT personnel for problem resolution
  • Helpdesk system ticket monitoring & updating status on timely manner
  • Maintain hardware and software inventory and keep it updated
  • Proactively ensure the highest levels of infrastructure availability to users
  • Maintain a high level of user satisfaction with quality customer service
  • Any other tasks as and when assigned by the superior
  • Job Requirements :

  • Degree / Diploma in Information Technology or a related subject.
  • 1 to 2 years' experience in Installing, configuring, and troubleshooting Windows based environments, Network administration and fine tuning.
  • Familiar with Office365.
  • Strong problem-solving skills and positive attitude.
  • Good coordination and communication skills with internal and external customers.
  • Able to work independently with minimum supervision.
  • Good team player and able to work under pressure.
  • Good to have networking knowledge (OSI Model).
  • Good to have Azure Cloud experience.
  • Good to have Manage Engine / Intune experience
  • Candidate with no experience are welcomed to apply.
  • We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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    Please find Privacy Policy Agreement from the below link.

    http : / / www.pasona.com.sg / privacy.html

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    Thank you for your cooperation.

    Tan Katrina Therese Yap

    EA Registration No : R25128964

    Pasona Singapore Pte Ltd

    1 FINLAYSON GREEN #09-02 SINGAPORE 049246

    URL : www.pasona.com.sg

    EA License No : 90C4069

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