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Desktop Engineer (L1 Support)

Desktop Engineer (L1 Support)

PRIMESTAFF MANAGEMENT SERVICES PTE LTDSingapore
30+ days ago
Job description

ob Description :

  • Provide Level 1 desktop support for hardware, software, and basic network issues.
  • Assist users via phone, email, or onsite support.
  • Perform installation, configuration, and troubleshooting of PCs, printers, and software.
  • Support user account setup and asset tracking.
  • Escalate unresolved issues to Level 2 or relevant vendors.
  • Ensure accurate logging of incidents and resolutions.

Requirements :

  • Minimum 1 year of IT support experience.
  • Nitec in Information Technology or related field.
  • Familiar with Windows OS, Microsoft Office, and basic hardware troubleshooting.
  • Good communication and customer service mindset.
  • Able to work independently and in a team.

    • EA Personnel No : R1548171

    EA License No : 95C5411

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    Desktop Support Engineer • Singapore