Salesforce Technical Project Manager

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The Digital Transformation Office (DTO) is a strategic division within the corporate group dedicated to driving and overseeing digital transformation initiatives across IMDA. The DTO plays a pivotal role in developing and implementing comprehensive strategies that align with IMDA’s goals and objectives through the innovative use of emerging technology and data. By spearheading digital transformation initiatives, the DTO aims to revolutionize processes, elevate customer experiences, and foster a culture of innovation.

We are seeking a highly skilled Salesforce Technical Project Manager to lead the implementation, customization, and integration of Salesforce solutions. This role requires a strong blend of technical expertise, project management skills, and stakeholder engagement to ensure successful Salesforce deployments that align with business objectives.

Responsibilities :

• Project Management : Lead end-to-end Salesforce projects, including planning, execution, risk management, and delivery.
• Stakeholder Engagement : Work closely with business teams, technical teams, and leadership to gather requirements, define project scope, and ensure alignment with business goals.
• Technical Oversight : Provide technical guidance to development teams, ensuring best practices in Salesforce architecture, coding, and integration.
• Customization & Configuration : Oversee and validate Salesforce customizations, workflows, validation rules, process automation, and security settings.
• Integration Management : Manage third-party integrations and API connections with Salesforce.
• Agile & Scrum Practices : Facilitate Agile ceremonies (e.g., stand-ups, sprint planning, retrospectives) to ensure continuous delivery and improvement.
• Risk & Issue Resolution : Identify potential risks, dependencies, and roadblocks in projects, and proactively develop mitigation strategies.
• Documentation & Training : Maintain clear documentation, including business processes, system architecture, and user guides. Train end-users on Salesforce functionalities.
• Compliance & Security : Ensure all Salesforce implementations comply with security best practices, governance policies, and industry regulations.

Requirements :

Certifications (Preferred) :

Technical Skills :

Preferred :

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Project Management and Information Technology

Industries

Government Administration

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