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Air Traffic Officer
AIR CHINA LIMITEDD01 Cecil, Marina, People’s Park, Raffles Place, SG21 days ago
Job descriptionExperience in airport flight operations Fluent in both English and Mandarin and possess strong communication skills Proactive, passionate, meticulous and with a strong safety mindset Strong teamwork, communication skills, punctual and excellent customer service skills & attitude Shift work week and able to work on weekend and Public Holidays Work place at Changi Airport Terminal 1
Roles & Responsibilities
Job Description
- Perform day-to-day flight operation duties
- Receive, track and coordinate requests for ground handling, flight support
- Assist ramp team in customer meet-and-greet, flight concierge related hospitality support and coordinating customer requests
- Administrative support for pre-flight paperwork, preparing required airport / flight documents for flight crew
- Monitor progress of flights and assists pilots, crews as required
- Handle and resolve customer complaints and concerns
- Participate in the Company Safety & Quality Management System, in accordance to the safety and quality policy framework and be pro-actively involved in promoting a positive safety culture environment.
- Communicate with managers to manage daily schedules
- Comply with all airport authority and security requirements
- Assist in various other administrative or operational duties
Requirements :
Tell employers what skills you have
Customer Service Skills
Aerospace Engineering
Air Traffic Management
Good Communication Skills
Total Quality Management
Communication Skills
Administrative Support
International Flight Operations
Customer Service
Hospitality
Customer Service Experience
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Officer • D01 Cecil, Marina, People’s Park, Raffles Place, SG