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Senior Technical Consultant

U3Singapore, Singapore

30+ days ago

Job description

Responsibilities

Responsible for developing a comprehensive and competitive solution that is financially sound and can be operated leveraging the company’s existing / emerging services, customer specific development and third-party services.
Owning the technical leadership and securing the sign-offs (acceptance) with the engineering and service delivery teams, as well as third-party providers.
Functional work activity covers development of solution design; overall solution costing; delivery planning; and offer elaboration inclusive of customer facing activates such as presentations and negotiations.
Directly engage and lead pre-sales consulting for strategic customers.
Support the Account Managers as required for the preparation of account plan, solution pipeline and sales forecasts.
Bid / Solution Response :
Responsible for overall technical solution design; Focusing on increasing customer value and solution profitability, while reducing commercial and service delivery risks
Responsible for the end-to-end validation / design of large, complex non-standard solutions covering technical architecture, delivery planning, compatibility check with the company network infrastructure, and SLA.
Responsible for identifying non-standard costs and risks, and evaluate the impact of these costs / risks on the solution with the Bid / Sales team.
Identify and clarify technical, delivery and operational risks
Solution Execution :
Ensure transition from Pre-Sales to Post-Sales via a kick-off meeting
Support solutioning for major / complex changes during transition, implementation and service management activities

Qualifications

Bachelor’s degree or Diploma in Computer Engineering / IT or related discipline

CCDP, CCNP, certification or equivalent would be preferred

At least 5 years of relevant working experience in the Telco, ICT arena - IT Network industry and involved in Pre-sales or Post-sales of medium to large / complex Infrastructure

Cross-vendor networking (routing, switching, VPN, Voice, load balancing, security & firewalls – Cisco, HP, Aruba, ALU, Avaya, Fortinet, Riverbed, Juniper, F5

Familiar and conversant in Telco services – Domestic and Global - MetroEthernet, MPLS, Contact Centre, Conferencing, SD-WAN, NFV, Data Centre hosting.

Familiar and conversant in ICT - Routing, Switching, Wireless, Unified Communications, Firewall, and Structured Cabling

Ability to perform independently and interface with customers, partners and account team

Good knowledge of consulting frameworks and methodologies

Excellent presentation / communication skills (written and verbal)

Independent and ability to work under pressure and in ambiguous environment

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Technical Consultant • Singapore, Singapore