A Marketing Manager for a restaurant and cocktail bar plays a crucial role in driving customer engagement, increasing brand visibility, and boosting sales. Here's a detailed breakdown of the job scope :
1. Strategy Development
- Create and implement marketing strategies tailored to the food & beverage industry.
- Conduct market research to understand customer preferences, competitors, and trends.
- Develop annual marketing plans aligned with business goals.
2. Brand Management
Ensure consistent brand identity across all platforms (menu design, website, social media, interior aesthetics).Develop and refine unique selling propositions (USPs) and brand voice.3. Digital Marketing
Manage social media accounts (Instagram, XHS, TikTok, etc.) : content creation, scheduling, engagement.Oversee email marketing campaigns , newsletters, and promotions.Update and optimize the restaurant / bar website and Google Business profile.Monitor SEO / SEM performance to boost online visibility.4. Promotions & Events
Plan and execute seasonal promotions , happy hour campaigns , and special events (e.g., live music nights, cocktail masterclasses).Collaborate with staff to ensure proper implementation of campaigns.5. Public Relations & Partnerships
Build and maintain relationships with influencers , food bloggers , and media outlets .Seek out collaborations and sponsorships with local businesses and brands.Handle press releases , media coverage, and reputation management.6. Customer Engagement
Monitor and respond to online reviews and customer feedback on platforms like Google.Design and implement loyalty programs or referral incentives.Conduct customer surveys and focus groups to gather insights.7. Analytics & Reporting
Track marketing campaign performance and ROI using tools like Google Analytics, Meta Business Suite, etc.Prepare monthly reports for management on campaign effectiveness and customer engagement.Adjust marketing tactics based on performance data.8. Budget Management
Plan and manage the marketing budget effectively.Allocate funds for digital ads, print materials, influencers, and event sponsorships.9. Coordination with Internal Teams
Work closely with the kitchen, bar, and service teams to promote new menu items or services.Ensure staff are trained on upcoming promotions and branding expectations.10. Visual Creation
Graphic design for flyers, menus, and social posts.Photography and videography for content creation.