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Outlet Manager
YONG KANG TCM CLINIC PTE. LTD.Singapore30+ days ago
Job descriptionAt least 1 year proven experience in managing a clinic / beauty salon or similar role Knowledge of the best practices for running a clinic Ability to handle customers' requests and complaints with grace Sales oriented and customer focus Professionalism, independent and initiative with strong self-motivation Excellent written and verbal communication skills in both English & Mandarin Positive thinking and attitude Ability to establish effective policies and procedures, and maintain high service delivery standards
Job Description :
- At all times, to keep the store organized, clean, and attractive to customers.
- To oversee the store sales team and other staff members. This includes supervising employees, delegating tasks, evaluating employee performance, managing staff problems, and designing work schedules.
- Oversee the clinic's inventory by maintaining stock and purchasing new supplies as needed
- To greet incoming customers, answer phone calls, and address customer complaints. When customers are ready to check out, assistant outlet managers supervise the cashier to complete sales and collect payments.
- To achieve assigned target and goals set by company.
- Ensure cohesive and harmonious working environment at all level in order to achieve Staff Retention rate
JOB REQUIREMENTS :
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Outlet Manager • Singapore