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Senior Sales Manager
IVI MEDICAL CLINIC PTE. LTD.Singapore5 days ago
Job descriptionAt least 2 years of similar experience in the Beauty / Spa industry Powerful motivator with strong leadership skills Excellent influencing and interpersonal skills Able to work independently and with a team Strong command of spoken English and Mandarin. Must be able to speak in Mandarin to liaise with Mandarin speaking customers Positive attitude and mindset, able to roll with punches Highly initiative with strong problem-solving skills and constantly having a positive mindset Able to work on weekends and public holidays and retail hours
Job Responsibilities :
- Manage and ensure operational excellence in all aspects of training, sales and operations
- Manage the outlet(s) day to day operations and sales
- Handling inquiries from customers and staffs
- Sales, knowledge and product training of consultants, beauticians and masseues in the outlets
- Retain and build on CRM database
- Lead, motivate and drive the team to achieve sales target
- Optimize employee performance to optimize revenue generated
- Identify current and future customers requirements by establishing a good rapport
- Ensure outlet(s) maintain a high level of customer service satisfaction through excellent customer service
- Recommend and promote suitable treatment plans and products to customers
- Handle all inquiries, feedback and complaints of customers
- Settle internal staff issues of outlets
- Compile daily sales and customer reports
- Any ad-hoc duties assigned by direct superior
Job Requirements :
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Senior Sales Manager • Singapore